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Đánh giá đã xác thực
Vị trí4.3
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.3
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Sắp xếp theo:
Tất cả đánh giá(31)
Đánh giá tích cực(5)
Đánh giá có ảnh/video(2)
Bill
Studio Lớn với Bếp
Lưu trú vào thg 3, 2024
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 14 thg 3, 2024
Not a good experience at Numa Hallen. NOT RECOMMENDED. Rooms are big, clean and quiet. However, the “hotel” is not supported by any staff.
The digital check in failed initially. We did not receive the check in email as advised. Maybe if you book directly with Numa, not a third party like Trip, this might work. Don’t know. We rang the web site and Trip advertised phone number to get a check in email. It is disconnected. This defect is recorded in previous reviews, Does anyone read these complaints?
Read the previous reviews and noted the WhatsAPP number to be found at door front. Was ready for this we thought. The WhatsAPP number only has a virtual attendant. So no verbal communication available only short text messages readable. Jumped through many hoops and eventually received our check in details on the kerb outside the hotel. Thought we would be sleeping on the street for a while.
Once inside we noted the big sign in kitchen about leaving a window open when cooking. Next morning all fire alarms in the hotel section went off. A closed window somewhere perhaps. Alarm couldn’t be shut off so we evacuated with our bags like many others. Guess it must happen often due to the prominence of the sign.
The experience wasn’t good and is a great example of technology making life more difficult. The quest to remove people from hospitality jobs diminishes the hospitality aspect. It also leaves no backup except for meaningless, valueless, unaccountable apologies.
The communications failures and fire alarm intrusion are significant infrastructure short comings.
Wouldn’t stay there again.
Dịch
Withhappyinside
Studio Lớn với Bếp
Lưu trú vào thg 8, 2024
Vợ chồng
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 9, 2024
Лучшие апартаменты, которые я видела. Есть все, что нужно для готовки, стирки. Даже масло и капсулы. Кофемашина. Идеальное расположение, все близко.