Mercure Tokyu Stay Osaka Namba

房間雖小，早餐環境很不錯，吃的也挺豐富的，酒店座落位置絕佳，距離道頓堀、心齋橋、黑門市場都可以步行抵達，關西機場過來南海難波站也近，去奈良近鐵也非常便捷

Exceptional service - the front desk helped me to arrange taxi to the airport and it was not easy because they were fully booked. The person tried many times and finally found a taxi for us, much to our relief. The front desk is trained to ask all the right questions, staying calm. They also helped to receive my transferred luggage from another hotel. All timely and accurately. It deserved a 6 star for such exceptional service. The hotel ambience has a calming effect as it is dark but lighted on the areas that you need to see. We have no problem even though some people commented on it. Great location Room size is comfortable and considered a fair size, in fact, slightly larger and well planned. Breakfast has a good spread. Think it is great to open at 6.30 am as it gives maximum time to have an early start. Highly recommended for couple and families.

- Seamless check in - v convenient to locate the hotel - good ambience - the lighting for the hotel is v dim thus when finding rooms a little difficult

Enjoyed our stay at Mercure Tokyu Stay Namba! Location was conveniently located a short walk away from main Dotonburi street and between 2 metro stations (Namba & Shinsaibashi). Hotel is very modern and sleek with rooms that are definitely on the larger side considering Japan room sizes. Will definitely recommend for future stays!

Location is superb. Walking distance to shinsaibashi and dotonbori. Room is big and spacious for three girls with lots of luggages space. Cleanliness is 7/10. -1 for dust not clean on window ledge, -1 carpet not clean with some dirts and leftover cotton buds, -1 for not cleaning our cups during housekeeping. Amenities provided at hotel lobby for guest to collect when required. Check in is breeze. However welcome drink only offered to guests booking directly with the hotel. Requested for porter service during check out, bell boy came within 3 minutes, big thumbs up. Overall is good, we will definitely be staying here again.

The location was very good . The size of the room is very comfortable too . The only downside is that the room is quite dark . Making it difficult to do packing etc . But service was great , assist us in doing our luggage transfer as well as booking of owl cafe .

The location is great, so near to the shopping areas, however the hotel is very dark in general, both room and corridor

Awesome hotel and will continue to stay there whenever I have the chance! Hotel and location is great, close proximity to shopping areas and centralize for our needs. Hotel staffs are all nice, friendly and helpful as well. Rooms are clean and comfortable, so welcoming after a long day out. Do give a try at this hotel and you wouldn’t regret :)