Tài Khoản Khách
ngày 16 tháng 7 năm 2024
We wanted to stay in a family friendly hotel because our youngest has a tendency to fall off hotel beds, and Mimaru was the perfect choice.
Nestled in a quiet neighbourhood, just under 10 minutes (whilst dragging 2 children) walk to the hustle and bustle of Shinsaibashi - we loved how there was a Family Mart right next door, and just 80 metres away was a 24-hour supermarket. The Yotsubashi line was also a stone’s throw away, and if you wanted to get on the Chuuo line it is only a 800 metre walk.
Staff were extremely friendly and welcoming when we first arrived and every time we walked past the reception.
If you’re expecting a traditional hotel stay - this is not for you. Cleaning is not daily, and refreshments like coffee/tea need to be obtained from the lobby, which was absolutely fine for us. The only thing that was baffling for us was the cleaning services. We were briefed about the cleaning frequency at the beginning but didn’t quite get how it worked as days where we expected to have someone wash up the dishes it was still left in the sink when we were back at the end of the day. During the last day, we didn’t even have clean bath towels in our room. I think it would be best if they had specified the cleaning cycle in the room as information so that people can have expectations managed.
The hotel is also right next to a fire station so expect occasional sounds of sirens in the middle of the night.
We enjoyed the stay very much, although we paid premium for the room due to it being high season. We would still recommend this hotel to families!
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