Hotel Hankyu Respire Osaka

Staying at this hotel so many time. Overall is good especially for the location. I did not satisfy for the self laundry. Some people finished the cloth washing, but did not go to pick up their clothes. Therefore many people lined up outside laundry room. The front desk asked me to keep waiting for 60mins until those clothes were collected when I called them. I thought 60mins was unreasonable. Who knows if they will show up after 60mins and this is public facilities for everyone who stay at hotel. I stayed at USJ hotel before, they would collect all clothes if nobody picked up within 15mins. I think it is more reasonable. I hope that hotel needs to consider others’ needs and review your procedures for self laundry service. Thank you so much.

Overall positive experience staying at Hotel Hankyu Respire Osaka. Location is great and easy access to shops, food and public transport. A lot to love about this hotel. However, I wanted to draw attention to the management team as we had unpleasant phone ringing at 1am in the middle of the night and disturbed our sleeping. The mystery calls occurred randomly in the first three days during day and night. I made complaints to the front desk and was made aware that anyone can make calls to the hotel rooms. I am unsure if these were phone system glitches or someone making pranks. I had to ask to disconnect the phone for our room for peace of mind. Hope the hotel takes this seriously and investigate to make sure future guests will have pleasant stays.

Locatiion is great but the room is clean. . I dont know why there is smell bad in toilet always. .

Convenient hotel for quick shopping downstairs and lots of food choices around. The supermarket is a plus for grabs of titbits and snacks. Very crowded hotel with lobby always full of tourists. Amenities are generous with regular refills.

Super good location But front court staff is unfriendly Room is good but a bit small Opposite have a lot shopping area

The hotel is excellent. It is close to the Osaka station and at the upper floors of a shopping mall. Bedroom is big enough n the breakfast got different varieties. We can also shop n eat in the underground shopping streets conveniently in rainy days. Highly recommended.