Hotel Dolomiti Madonna

From the moment we arrived until we left, my friend and I could not have been more pleased with our stay here. Both Christina and her brother, Andreas, were beyond helpful giving us recommendations and suggestions for what to do and see. They always went above and beyond to make our stay pleasurable. Further, the staff in the dining room was attentive and friendly.

From the checkin, the convenient but quiet location, our rooms, and the attentive staff- I highly recommend the Hotel Dolomiti Madonna. We enjoyed the easy access to the gondolas for spectacular hikes. In addition my husband has celiac, and the staff and chefs provided excellent meals plus an extra basket of gluten free treats at each meal. So thoughtful. Thank you!

First trip to Ortisei, and travelled as family group of 6. Hotel rooms bigger than we found in France, all with balcony, which was ideal for keeping drinks chilled. Location is literally 4 minute walk from the main square. Where this hotel scores so highly is in the personal service. One of our group is vegan, a concept not widely recognised in many places. Very quickly the team would check at breakfast how if the evening meal choices were suitable, and were open to suggestions. It appears all staff are either family, extended family, or long term staff. They could have not been more helpful, and helped us more than would be expected. The food reflected the local Tyrolean options and was extremely filling. Very grateful for the attentive service. Wish we were back there now. Grazie mille! Love Ortisei.

Heading east, slightly uphill from the bus-stop plaza you will see the sign for the hotel with the red begonias in flower baskets contrasting with the white of the hotel. This is a proud family run accommodation, staffing the reception and lounge. The front desk seemed always manned and helpful. You receive a pass upon arrival that lets you bus to the other towns up the road or the 350 back into Bolzano and the train station - a nice extra. We were on the 4th floor and loved our room (reached by stairs or lift) with its alcove and balcony. I loved my time in the corner alcove/inside turret with beautiful views in all directions., opening the windows to hear the bells. There were plenty of lamps and in our room, as throughout the hotel, lots of great art, particularly local watercolour scenes by the family's great uncle. The room didn't have a fridge, but my beer from the local market kept cold on the balcony. Wifi was a bit iffy as we were in a far corner reached through a couple sets of doors. I very much enjoyed my talks in the evening with one of the proprietors when i went down for a nightcap - I learnt a lot about many facets of the local region from him. There are many nearby restaurants and stores, most closing by 7pm. There is an upper walkway from town, by the escalators near the museum, that take you higher, and you can reach the hotel an alternate way than from the main street. This affords good views including that of the hotel...see attached photo. This is a venue where family pride serves dividends for the guests and the breakfasts were a great start to the day, also with pleasant and attentive staff.

It was a pleasant stay in the hotel. The hotel was a short walk from the town centre, with many amenities nearby. The breakfasts were good and the owners were helpful. The rooms were clean and generally the hotel was well maintained. There was a lift for guests in higher floor.

Great hotel in the center of town. Great location. The staff were just wonderful and did everything to help. The rooms are large and spacious and it definitely better meets the definition of a 4 star hotel. Breakfast is rich and varied. Very tasty. We ate 3 dinners at the hotel and it was wonderful. The ski lifts are close to the hotel. Highly recommend, worth every penny.