Condos Hotel Lion d'Or

My husband and I were pleasantly surprised with the studio unit, It was spacious and very clean. We would like to return one day. Magog/Orford is a lovely place to visit. We enjoyed looking at the Halloween decorations outdoors.

The whole front of the resort has last year's growth of weeds still there. Grass at the rear entrance to units was never cut and full of dandelions. Pool was never opened until our last day when guests with kids showed up. Pool and hot tub were filthy with lots of debris. When we booked we were quoted a $95 cleaning fee per stay but were gouged for it per week. There were only 2 glasses, a juice glass and a highball. Never got another one until day 11 of our 2 week stay. Noise from other units heard at all times. There was no oven-proof microwave dishes. BBQ had to be used as there was no stove and they were just filthy with crude from last year so we had to fry all meals. No "Info Book" present to explain use of things in unit or helpful info on restaurants, attractions. Found 1 in rotunda on day 11. No one was present in reception during the week, only on registration day on weekends. No phone in unit or anywhere in resort for emergencies. We did not have a cell phone ant there are none in town anywhere. Very unsafe feeling.