Queens Head Hotel

Stayed for one night on a Tuesday. The restaurant doesn’t open on Mondays and Tuesdays so from around 6.30 we were the only people in the building. We did have a key to let ourselves back in. The room was a good size, nice bathroom. Breakfast service was friendly but the kippers were crusty. Not an unpleasant place to stay but given the lack of bar or any other facilities I think £150 for a double is overpriced. Good location.

Great location but that's about it really, room and bathroom didn't look like it had been cleaned very well, bathroom still had toilet roll, hairs and toothpaste on floor. Breakfast was not great, bacon must've been reheated from day before and inedible. Plenty more to say but leave at that as wouldn't want anyone in trouble. Shame as could be great.

Whilst this is a very old building, on arrival, it appeared dark, unwelcoming and in need of a lot of TLC. With a standard double bed in our room, together with our baggage, the bedroom became an impossible obstacle course as it was far too small. The bathroom was adequately equipped, but tiny. The mattress was well overdue for replacement. Having asked to reserve a table for dinner when we made the booking 7 months previously, it was disappointing to receive a message a few days before arrival that meals were not served that evening. An alternative was offered to eat at the sister hotel half a mile away, which was typical pub food, but adequate. On returning after dinner, we were expected to let ourselves in at the front door, as no staff were present and therefore the bar was closed. Breakfast could only be described as barely adequate, especially when compared with 6 other hotels and B&Bs we had stayed over the previous 2 weeks. At £124 for 1 night, this represented extremely poor value when compared with every other place we had stayed. A room price of £80 would be generous. I cannot recommend this hotel.

Just home from a 2 night stay and enjoyed everything about the hotel. Fantastic service from the staff who were all very attentive and fantastic food, both breakfast and dinner. Room was spotless with loads of room. Would highly recommend the Queens Head for anyone looking for a stay in the town

Our room (described as a small double) was very compact! There is another double room so would advise anyone thinking of visiting to opt for that one. The bed, however, was extremely comfortable and we had hanging space, tv, kettle etc. The shower room was perfectly ok. Nice shower - hot water and reasonable force! Our breakfast was superb , well cooked and a good selection. The pub is beautifully decorated and reeks of history - we loved it. Our room was very reasonably priced.

Comfortable stay. Staff were excellent, very friendly. Food great. Only downside, the rooms could do with a refresh and modernising, but didn’t spoil our enjoyment at all. Plenty to do within Berwick and surrounding areas. Well worth a visit.

My sister & I stayed for 4 nights on a B&B basis. The breakfasts were excellent but the kind waitress was disappointed one morning with the small size of our order ! We ate dinner at the hotel 2 evenings & again, the food was very good. The staff were friendly, cheerful & helpful, even looking up & writing out the safe crossing times to Holy Island during our stay. It is a small, quirky hotel with uneven floors & odd steps here & there. We would certainly recommend a short break here. Our only slight niggle was the early evening hours the hotel keeps but we were provided with a key to let ourselves in.

Nice evening dinner, Very busy however they managed to find us a table for 2. Fish and chips, very tasty. Good friendly service. Dog friendly, there were several dogs there in the time we had our meal, all well behaved,

Our group of ten were seated and served in a friend and timely manor, even though we didn’t have a reservation. The menu has a nice selection of food items. The vegetarian’s dining with us had several entrees to choose from. There was also the option of having a large or smaller portion on select items which worked out really well as I had had a late lunch and didn’t want a big meal, unlike other members of our group. We had accommodation plans elsewhere but I would certainly consider staying here next time I visit Northumbria.