OYO Hotel Durham West Hills

Service is not good

Nice and convenient, no-nonsense. No place to hang my clothing though. Other than that my room was adequate, thank you!

We were there for 4 nights and asked for additional pillows because the ones in the room are thinner than my arm even when folded in half. They gave us our pillows on the very last night because they kept forgetting. 1 night there was a storm ( i know they cant control that) and the whole place was without power and mind you I wouldn't of cared if I could of slept with my window open to get fresh air inside but no.. that's not what happened I had to cook in my room when I had to get up early the next day to go to work. I couldn't the DO NOT DISTURB sign to put on my door so they did come in every day to make my bed and get fresh towels but never removing any of the trash from our doordash meals they just kept piling up. The room was stale and far from smoke free. and maybe people didn't actually smoke in the rooms but it sure as hello came right into the room anytime someone smoked outside. I hated it I should of just slept in the rental car