Astoria Grand Hotel

The hotel is located in the city center opposite the Theater and has a very spacious parking lot. However, it needs renovation work as everything is old and damaged. Classic breakfast without anything spectacular. The small details and services offered leave much to be desired.

We were travelling around Romania and stayed one night in Oradea. 2 adults 2 small kids we took 2 rooms. They gave us 2 rooms next to other rooms that were under heavy refurbishment. Demolishing walls and other initial works, workers, dust and a lot of noise. They have insisted to take the money in advance and they did not wanted ti chage after. They did not told us about the refurbisment, we booked some time in advance and we said we have small kids and we want good conditions. It was not cheap for a Wednesday. 720 RON for a night. So we had no choice but to stay there. Terrible experience! Worst ever in my life.

Rooms were nice, but service and small details really ruined it. Such as in the bathrooms the vents had huge dust clumps growing off of them, mold was verywhere in the tiles and the sink was missing wood panels. When i asked for an addtional pillow (you only get one extremely flat pillow) the response i got was “why”. What the hell!!? Once i explained why she just flat out said no and walked away. Multiple other guests that stayed with us had similar situations when it came to service. Beautiful outside but need some work to meet the standards of a 21st century traveller.

I have book a room for two with king bed, but when we enter in the room we were very disappointed. The room was too small, not clean, the sheets on the bed were not completely made. You have to wait 10 minutes for the hot water, only 1 water glass, 1 pair of room shoes and inly 1 robe. The hotel has 4 stars but this was the ugliest experience. I have stayed in a lot of the hotels with 4 stars but this one deserve only 2. The good thing is that is located close to the city center.

The location is top notch, right in the centre. Walking distance to all major objectives. The parking lot is large and free,quite a facility since all parking spaces in Oradea are pricey. Buffet breakfast, ok but not for a 4star hotel. I ve seen better in a 3star hotel for ex. The room is spacious enough,clean, hard and comfortable mattress but some investment should be made in the bathroom area.

I could compare Astoria Grand Hotel with a classic car which is ignored and left to rotten, driven by an unexperienced driver. All of the staff is really welcoming and polite willing to help every time. The architecture and furniture is really beautiful and well constructed. The position in the heart of the city is well worth it. Good breakfast choices. On the down side, the whole building is poorly maintained in terms of details, as an example the air vents in the bathroom are extremely loud and dirty. We have had a room at the third floor which was really noisy due to the exterior HVAC equipment (I guess it was the HVAC) that made noise during the whole night and we could not sleep properly. Although the bed is made out of hard massive wood and has a nice design, the mattresses give you the feeling that they are there since the 90s, as you can feel every spring of it. The rooms smells of overeaten wood and electronic equipment as the minibar is “sealed” in a wooden desk with no ways to vent. WiFi was not working. You could see out the room from underneath the door, thus bringing noise in the room. The breakfast area still had “please wear your mask” signs from the Covid times. Judging from the above I would say this hotel needs a refresh in strategy management and day to day operations review, I can not believe that with such nice personnel you can have such a poor overall experience.

Very bad stay. This hotel does NOT deserve 4 stars! I can imagine this hotel was charming and great on Ceausescu’s time, but it definitely did not get love in being kept from them. While the exterior is wow and renovated, inside tells a different story. Firstly the electronics for room temperature was defective and was giving an annoying high frequency pitch. We went 3 times to complain and they just claim they hear nothing although me and my husband both did hear it in the whole room! They didn’t even care to ask for another room, maybe it was that one… they just said to put the ventilation on so it covers that… Bathroom was mouldy. Message to wait 10 minutes for hot water! Our room had all windows on the smoking area so no privacy. Also, the windows wouldn’t close on one or the other side because they were bended, so smoke would come in the room. Service was 0 and we weren’t even ask about our stay as they were expecting comments… Not worth the stars and the money. Stay anywhere else.

Its a very good location in the center of the old town. Building looks like from a fairytale Views around are charming. Quite quiet in the evenings. Crown Pub and Pasta e Basta restourant located in the same building but unexpectedly I hear no loud music or big noise coming from the street after 23pm. Big parking area on a backstage of the building. Clean enough in the rooms (I asked my colleague who stopped there as well). I didnt like: 1. Not working clima system. At least in my case. Even if you will set 5C which actually a fake but I expected some air breeze from the grill on a wall still. It doest help at all. Two times I asked reception to help and even once a lady from reception desk came and tried to fix an issue. I gave up simply because a heat was gone and summer rains came to Oradea on a third day of my stay. 2. Poor and too simple breakfasts. 3. Furniture and sanitary ware need a bit of refurbishment. 4. Weak wifi signal on the 2nd floor (room 217). 5. Too hard matress (subjectively, because Im quite lightweight man).

Run away from this public health menace. Absolutely disgusting. There’s no way this place deserves 4 stars. If this horrific hotel is #5 in Oradea , there must be only 5 hotels. The room stank of mold. Mold in shower. Musty carpet and drapes. Filth on the bathroom floor. Only 2 worn oiout towels. After complaining to the unfriendly and stubborn front desk, she offered a room on the top floor. Two tiny windows that don’t open. After complaining again, she mysteriously found a room facing the street with a patio door that I could keep open. No air circulation. No hot water. Black mold in this room’s bathroom as well. This place should be demolished. The best thing about it is leaving it.