WoodSpring Suites Olympia - Lacey

It reminds me of an extended stay. Every room is identical including the art on the wall. It is new so it's still pretty nice.

There’s no sign and you have to find the small alley that the hotel is down. I drove past the same alley probably 10 times. The pullout couch/bed was covered in dirt and brown stains. Gross. The morning I was leaving I found bed bugs in my bed….

Nice room Rude Night Staff The room was great, It was super clean, The check-in was ok. However there was a situation. I had a reservation for the previous 2 nights and had added my wife to the room. When I added another night to my stay the staff closed out the previous reservation and created a new one. When they did this my wife was removed. At the end of the day my wife and I arrived separately and the hotel staff working would not let my wife into the room or make her a new key card stating she was not on the reservation. The staff was extremely rude to my wife and went so far to tell ask her to leave the property and if she did not they were going to call security. I called the hotel and tried to explain the situation and the woman was then rude to me and told me I could deal with it in the morning. My wife and I were from out of town and would of had no where to go. So I left the place I was at to go back to the hotel and get my wife in the door. The woman working that night was again very rude and almost was not going to let my wife stay. She claimed my wife gave her the wrong room number. Either way neither of us would like to stay here again.