buggerthis
8 tháng mười, 2023
Reading the other reviews I think there must be another Montana Pine. We booked through TUI who rate the hotel as a 4*+ platinum resort. Firstly I must admit the staff are certainly doing their best trying to keep everyone happy but failing in some tasks.. I do agree the rooms and grounds are spotless if a bit dated. The balconies on the superior rooms are tiny barely room for two while some standard rooms balconies are larger. Our main gripe was the food.the salad section was fine if a bit repetitive, whereas the hot ? Section always just luke warm, the chefs were carrying trays of supposedly hot ? food out of the kitchen to place in the cloches without any hand heat protection as the food was only warm, this was evident from the beans at breakfast right through to all the chaffing dishes at lunch and dinner. The only hot food was the chips which kept getting topped up and the freshly cooked meat from the griddle. Oh and the plates were also cold . The desserts consisted of several baklava and some assorted fresh fruit and assorted Turkish delight , there was a gateaux one day but that swiftly disappeared not to be replaced . The coffee / tea machines kept failing, the orange juice was out of a machine and not good, cups kept running out, some of the staff in the dining room were more interested in their mobiles to clearing tables , replacing napkins or serving drinks. Glasses at the main bar were constantly running out and oftentimes really dirty.. My wife washed a pair of trousers through and requested an iron but was told she had to send them to the laundry . Finally the description of the hotel gives the impression of a sea view. Only after a trek up to the lean-to sunset bar ( no ice or lemon ) though the view is good . I’m sorry to write this negative review as everyone we talked to were returning guests who seemed to love it, but it just wasn’t for us.
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