Casa Inka B&B

Good location, easily walkable to main town/ restaurants/train station. Friendly staff. Comfortable beds. Breakfast (fruit, scrambled egg, bread) was tasty. Would say the floor in the room wasn’t particularly clean- dusty/dirt/hair, but wore flip flops to get round this.

I walked in to this hotel after finding it on online and asked for a room. The female owner walked me to my room while her husband helped with my suitcases. She talked to me while I unpacked some things from my book bag and I then left to go eat dinner. When I arrived back to my room, my book bag was gone! Along with my Apple laptop, tablet, passport and all my skincare products. There was NO forced entry into the room which means that someone with a key stole my things out of the room. When I frantically went to the owner she stated “that a man had checked into the hotel directly after me and he left shortly after I went to dinner and never returned. He must have followed me and stolen my things.” I find it odd that a man would take a bag filled with skincare and how did he get into my room?? This was her story. I asked for camera forage and was told “there are no cameras on the property.” I went to the police and filed a report, unfortunately they could not hold the hotel owners responsible because there were no cameras and “I couldn’t prove my things were taken.” AND I paid for the stay! I was in distress for days after. Had to spend hundreds of dollars to change flights and pick up an emergency passport in Lima and had to extend my stay until my passport was ready. The hotel owners were not held accountable at all because I didn’t book through a platform, I just walked in. I’ve learned my lesson and want to warn travelers to not stay at this property. No justice! Travelers BEWARE and stay away just out of principle 🙏🏼

O Hotel é muito bom, próximo do centro e a vista é maravilhosa! Cobertores quentinhos, cama macia e local confortável. O café da manhã muito saboroso e tem vista incrível para as cordilheiras. O atendimento é muito bom, todas muito simpáticas, e nos passaram ótimas recomendações, com excelentes guias e passeios.