Ngorongoro Oldeani Mountain Lodge

Absolutely terrible experience! Dishonest staff, unprepared, and overpriced. They tried to sneakily overcharge me at the bar by bringing a drink without alcohol topped with ice. When I said please don't add so much ice i cant taste alcohol, she changed it. After I finished it she said we are charging double because I put 2 shots. Why they told it to me after I drank it?! Workers were unfriendly, and service was awful. During dinner and breakfast, there were no lights, no backup generators, no candles, just total chaos. I ate an apple I’m allergic to because the salad was too dark to see, and there were no labels. Nobody was there to ask. At checkout, I thought they’d comped the drink for all the issues, but then they kept asking for more money, including for the overcharged drink and one with no alcohol. I went back twice, they said I was all good, but then as my tour group was leaving, they stopped me again. It felt like a scam. The manager did nothing to resolve this and failed to ensure guests were treated properly. The whole place is a mess, with bugs in drinks, dark meals, and no regard for guest safety or comfort. Save your money and go somewhere else. Im actually editing the review to add more and a photo of the bug floating in the glass. The the previous review had a “response” from hotel which was pathetic. They blame shifted, tried to justify the scam, and denyed the bug in the drink saying it was our mistake for not letting people know. We did let people know. Also they mentioned I left good servey?! Servey was done in the dark and they insisted for us to fill it even though nobody wanted. told me not to worry about the scam charge then after i gave my review they said no you need to pay for their mistake. Complete scam and worst of all is their response. If there is a problem learn to address it rather than blame shift it on a guest. Horrible manager. Will let everyone know about this terrible hotel and hope other guests including the person with a bug in the drink will also leave one. No apologies nothing from them.

We stayed at the Oldeani for 2 nights to have a day in the Ngorongoro Crater on our way to the Serengeti. We found it to be a relaxing oasis of luxury nestled within 30 minutes of the crater. As we found all over Tanzania, the staff were all so happy, chatty and welcoming, making us feel at home. And after a full days safari on bumpy roads, relaxing in or by the pool with drink and a book is greatly received. The rooms are extremely spacious with massive beds. Our room had a free standing roll top bath plus two showers, one indoors and one outdoors. I believe this is the same for all rooms. Make sure not to eat before coming here because the food is plentiful and you won’t want to refuse any courses. We were given a full 3 course lunch on our first day’s arrival. Food as we found all over Tanzania was once again appearing to all be freshly made and nothing processed

Our Serengeti adventure was unforgettable! We witnessed breathtaking sunrises, majestic wildlife, and endless plains. The thrill of spotting lions, leopards, and elephants in their natural habitat was exhilarating. Our guide's expertise and knowledge enhanced our experience, making every moment special. Special Thank you to Mr. Dennis for an incredible Serengeti experience! Your expertise, patience, and passion for wildlife made our trip truly unforgettable. Your guidance and driving skills ensured our safety and comfort throughout. We're grateful for the memories you helped create. Asante sana!"