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Tất cả đánh giá(53)
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Andrei
Lưu trú vào thg 3, 2023
Một mình
2 đánh giá
2.2/5
Đăng tải vào 21 thg 4, 2023
I recently stayed at the Marilis Hill Resort Hotel in Antalya and while the location and I was disappointed by the lack of free Wi-Fi and the quality of drinks at the night bar. In today's world, access to Wi-Fi is often essential for travelers, and not having free Wi-Fi can be a significant inconvenience. Additionally, the drinks at the night bar were not up to the standard I was expecting, which detracted from my overall enjoyment of the hotel.
While the Marilis Hill Resort Hotel has many positive aspects, these issues have left me with the impression that I would not choose to stay there again. However, I do hope that the hotel management takes these criticisms into consideration and makes improvements in these areas for future guests.
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Dịch
Tài Khoản Khách
Phòng đơn Tiêu chuẩn
Lưu trú vào thg 10, 2024
Một mình
74 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 22 thg 10, 2024
Номер просторный в хорошем состоянии, все относительно новое,все работает.
Dịch
6/8
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 6, 2024
Herkezin yaşantısına ve gelirine göre istek taleb ve beklentileri farklı olabilir.Biz ailecek herşeyi ile çok beğendik ğüzel bir tatil oldu bizim için emeği geçen herkese teşekkür ederim 🙏
Otel 5 yıldızı kesinlikle hak etmiyor herşeyi paraya dökmüş bir otel yemekler lezzetsiz tadsiz tuzsuz hergun aynı şeyler yapılıyor et yok çeşit yok aşçı başı uğur umursamaz tavırları var kendisiyle konuştum patron bunları veriyo dedi bizde bunu yapıyoruz dedi hergun tavuk hindi odalar temizlenmiyor.
Dịch
Tài Khoản Khách
Lưu trú vào thg 5, 2022
Gia đình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 5, 2022
Başta oğuzhan bey olmak üzere, herkese çok teşekkür ediyorum. Harika bir bayram tatili geçirdik. Özellikle yemekler çok lezzetliydi. Türk damak tadına çok uygun ve çok özenerek hazırlanmış yemeklerdi. Odalar zaten yeni bir otel olduğu için mükemmeldi. İlgi alaka derseniz, sonuna kadar vardı. Bayram özel türk gecesi ve o lezzetler inanılmazdı. Helal olsun o otelde tüm özveriyle çalışan gençlere süpersiniz
Dịch
Kashif K
Lưu trú vào thg 8, 2024
Gia đình
2.0/5
Đăng tải vào 30 thg 8, 2024
Avoid this hotel at all costs! The Marilis Hill Resport & Spa is definitely not a resort and the Spa stinks! We arrived in the evening, with the hotel knowing our arrival time. There was 11 of us and we had booked 5 rooms. None of the rooms were available when we arrived. They put 11 of us (only 1 child) in one room with only 1 bathroom for the first night. There was not enough bed space for all of us and 1 of the adults had to sleep on the floor! We got the keys to our rooms the next morning, from hotel staff who spoke little to no English and with the male staff behind reception being particularly rude and having no regard for our previous night ordeal. Two of the rooms upon opening the door had not been cleaned since the previous guests left so we had to get the cleaners to come back and clean the rooms! Throughout our 10 day stay, the rooms were not routinely cleaned each day, even though the sign had been up on the door. The towels were not changed and when they were, the replacements looked dirtier than the used ones. The floors were not cleaned properly, with dust and dirt on them most of the time. The bathrooms were not cleaned properly, with the sink and showers having dirt and mould build up. On the last two days, 1 of the rooms was not visited at all by the cleaners even though this was a complaint made to the staff throughout the stay! The swimming pool was definitely not clean and there was plenty of parts of the pool were tiles were missing and the dirt underneath was seen spreading in the pool. It was pointless speaking to the staff, they didn't speak or understand much English and had to use Google translate on their phones to communicate. The male staff were very rude throughout and had no regard for their guests! there were regular complaints from other guest on most days. A lady arrived on the same night with a young baby and her room was not ready either. One gust had been there for two days and the staff had given his room to a new guest whist the original one was not in the room. It was constant! The only positive was that the food during our stay was nice and we had some good variety each day!
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Dịch
6/7
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 17 thg 10, 2024
DON'T GO HERE! They overbook the rooms way too much. We arrived at 14:00 and had to wait untill 02:00 to get in our room. They promises discount at the Spa for the inconvenience, we didn't get is. They promised us champagne and after asking about 15 times we received it. Very bad customer experience
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 16 thg 10, 2024
When we arrived we got told that our rooms wasn’t ready and they put us in the basement where the spa is and it stunk we also had children next door screaming so me and my partner couldn’t get any sleep. It was faulty the balcony no one spoke English the food was awful I didn’t eat anything for a week I had food poisoning second day and everyone was complaining about food poisoning in the hotel and I ended up getting it and so did my partner so that ruined my second day at the hotel. The pool tiles was dangerous I nearly cut my foot open on broken tiles. The spa says free but soon as you get to the hotel you have pay for packages which is wrong also no entertainment and if it was entertainment it be Turkish polish russion people dancing on the stage. Also false advertisements the cafe wasn’t open where you can get pizza burgers snacks. Limited on drinks and very strong they play same music everyday there was nothing for English people in the hotel very bored. Only good thing about the hotel was the trips because you get dinner included and it was nice food better than the hotel food. If you want to lose weight then book the Marilis hotel because the food is disgusting rate 0 stars the BBQ food I wouldn’t recommend because he cross contaminates food as I saw i was on the balcony watching what he was doing so I didn’t want to eat anything from the BBQ The water slides are dangerous no life guard or a post telling you what you can or can’t do and that can cause injury everything about this hotel is lies and I will never go back again it wasn’t 5 star hotel I say at least a 1 or 2 star don’t waste your money on going all false advertising and you will end up ill with Food Poisoning save your money and book somewhere else in Turkey
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Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Khác
1.0/5
Đăng tải vào 15 thg 10, 2024
Avoid at all costs If you've booked cancel and get your money back. Arrived at 9pm no rooms sat and waited all night until 10am the following day The bar only had beer and no other drinks and there was no food Staff really really rude not helpfull and just lied
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 27 thg 9, 2024
BASICS first // Who went: two adults, two older teenage boys and a nine year old girl. How long for? One week (2-9 sept 2024) How much did it cost?: from Glasgow flying Corendon Air, including return private transfers and extra luggage, £500 each all inclusive. The headline // absolutely not 5* as you would expect it in the UK, but at the prices we paid we didn’t expect it. For us it was an upgrade from the 3* place we booked in Cyprus last year for more money. Facilities // The room: we stayed in a family room called a garden view room on lower ground. Initial impression: to get there you walk through the spa and the lower ground smells damp. However on entering the room we were delighted. We had two adjoining rooms. One with a double and single (with wardrobes, a dressing table and access to the patio / garden via glass doors and mossie net), and the other two singles and the bathroom. The main room was clean and actually beautiful. Certainly the nicest room we have ever had on a cheap all inclusive. The bathroom had a good shower, lots of power but it leaked a bit. The seal around sink and some of the edging was getting tatty. Each room had a button to press to clean room. Again, never had any such thing on a cheap holiday. After a few days we came to the conclusion it was used as a means to replace towels and toilet roll but not clean. Big negatives? Plates and glasses left in corridor for an extended period - but there were signs saying don’t take food to the room. Big positives? Air con was so good we had to ask for extra blankets The restaurant: lovely big indoor and outdoor (by the pool) area. We began the holiday eating outside but when it reached 46 in the day it was still nearly 40 at night and was too hot. Food at breakfast included salads, meats, fresh bread, eggs and some continental / Eastern European dishes. Also pancakes every day, toast, Nutella, jam etc Coffee machine and juice machine Food at lunch was an expanse of salads, plenty of fruit, usually something like chips and about 8 hot dishes like curry, goulash, stuffed peppers etc. always with fresh bread. Food at dinner was similar to lunch with an array of desserts and usually a barbecued item cooked outside. Drinks could be got from the lobby bar or from the juice / coffee machine Big negatives: fabric seats were a bit dirty at times due to food spillages and wet bums and air con wasn’t awesome Not a menu for typical Brits. I read some people saying the fruit wasn’t fresh. I actually watched them picking it one morning and adding it to the plates, before a British family turned their nose up at it. That’s just a symptom of us refusing wonky fruit in the UK. Fruit only looks UK fresh for minutes in a sweltering country. Alcoholic cocktails weren’t great. Queue for ice cream each day was massive in baking heat. No snacks that we could find unless we went to beach bar. Big positives: the dining room was lovely, and was cleaned and floor
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Tài Khoản Khách
Lưu trú vào thg 9, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 26 thg 9, 2024
Hotel is well located and good service, more workers do not speak English otherwise very good cooperation. Foods are in variety, plenty to drink (soft/alcoholic) Clean pool. Service in rooms are very good. Nearby, there is a big shopping bazaar.
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 22 thg 9, 2024
The service is great, thet answer every question, ask if everything is okay, no problem with comunication. Room is always clean, no need to worry that something is missing, beds are very comfortable, food is great, especially live cooking at dinner. And the bar by the pool is the best drink bar!
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
2.0/5
Đăng tải vào 16 thg 9, 2024
We arrived at 10.50pm to be told our room wasn’t ready, and it would be another hour. We had been travelling for 9 hours, for this reason alone I wouldn’t book this hotel. Don’t know what the reasoning behind these room booking issues, but reading past reviews obviously a theme emerging. They kept saying hotel was full, I don’t give a toss I booked a room with a 2pm check in and it’s 11pm at night. Our room, when we eventually got in, had received a satisfactory clean, although dirty glasses and used shower gel was left behind. The dirty glasses remained for our whole stay. The room cleaning service was farcical, toilet, shower and sink weren’t cleaned during our weeks stay. There were some great staff, special mention to the day barman at the pool bar, who was friendly and offered outstanding service. The young evening barman, who spent all his time on the phone, and never cleaned tables or bar, and treated customers as an inconvenience, unless you were a young woman, not so much. Food was fine, very Turkish. Al a carte restaurant and snack bar never opened. Meals were only available for breakfast to 10.30am, lunch from 12 to 2 and dinner 6.30 to 8.30. At start of the holiday you’ll laugh at people queuing at 6.30 for dinner, go at 7.15 and you’ll realise why, lots of runny dishes with meat removed, and running out of food. Baked fish ran out at 7pm and platter of salmon removed at 6.45 pm and told it was finished. Beach was rocky, nobody bothered to clean beds or tables. Bed mattress was functional although tired. Sea was amazing. This is t a five star resort, although any one paying £1400 for a weeks all inclusive knows this. The crap check in, limited food, and sketchy service would suggest two star, and you wouldt bother. Final insult was being charged £10 an hour for late checkout to 5pm. When I couldn’t check in until over 9 hours from advertised check in time.
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Road51064954502
Lưu trú vào thg 9, 2024
Gia đình
1.0/5
Đăng tải vào 11 thg 9, 2024
This is by no means a 5 star hotel, please Tripadvisor for your own reputation downgrade this hotel, we arrived at 19:30pm and got one room instead of 2 8 hours later, the man on reception was full of promises and delivered nothing. The manager has a completely nonchalant attitude and did nothing to resolve my problem, this is no way near what a resort is, it’s a hotel that is not worth the money you spend on it. Food is pretty much the same every day, we had few nights when we got freshly grilled food, no burgers but an abundance of chips. The hotel advertised a snack bar open from 11:00am and a pool side snack bar , the pool side bar opened at 19:30 every night so pointless. After waiting all night for a room we woke up late and there was nowhere in the hotel to eat, as food is only served at mealtimes and had to go outside the ‘resort’ to buy food. Not expected with an apparently five star all inclusive hotel. The manager is a joke who does nothing but sit outside and smoke and drink tea. Please avoid this place, there’s so many other hotels that are worth the money, NOT here