Seaphoria Beach Resort

We went to this hotel mid July 2024. Worse hotel experience ever. My family of 5 travelled with group of 16 other individuals family as a group. The day we arrived the hotel had none of our booking details, none of the rooms we booked were joining rooms to children's rooms. Although they advertised they were. Rooms we had booked were for 1 double bed with singles which we didn't receive. That's not even the worse part. We only stayed in this hotel 3 hrs. The lift broke and fell with myself and family inside the lift. I was taken to Hospital as I received serious injuries which effected my whole trip as I was in a wheelchair throughout after this event. While I was taken to hospital via ambulance this hotel tried bullying tricks on my family to sign wavers to say the lift broke and it wasn't hotels fault. The hotel had no signs stating how many people are allowed at a time in a lift. Having a building liability insurance they are required to clearly mark signs for exits and lifts for people to be notified of these things which wasn't on display. The staff were physical with the females pushing and shoving them whilst they were distraught of their family stuck in a lift. They then were harassing my family forced them to take the step to leave the hotel at 3am in the morning to find alternative accommodation. Whilst I was in hospital none of my family were able to sit relax or eat as they were made to feel its was our fault and that they were made to feel belittle. My mother ages 65 said all workers were rude towards her except one single lady who was very helpful but the men so aggressive and rude. I spent the rest of my holiday 11days in a wheelchair. This was a holiday my family had taken after 10yrs and this hell of a hotel made it difficult foe us to enjoy the rest holiday. As my kids were effected by this situation they were so worried about going in lifts and how I am still unable to walk. Please do not book this hotel for your well being and safety

We went to this hotel mid July 2024. Worse hotel experience ever. My family of 5 travelled with group of 16 other individuals family as a group. The day we arrived the hotel had none of our booking details, none of the rooms we booked were joining rooms to children's rooms. Although they advertised they were. Rooms we had booked were for 1 double bed with singles which we didn't receive. That's not even the worse part. We only stayed in this hotel 3 hrs. The lift broke and fell with myself and family inside the lift. I was taken to Hospital as I received serious injuries which effected my whole trip as I was in a wheelchair throughout after this event. While I was taken to hospital via ambulance this hotel tried bullying tricks on my family to sign wavers to say the lift broke and it wasn't hotels fault. My family made videos showing the lifts and the accidents after the lift fell and their security guards forcefully deleted them. The hotel had no signs stating how many people are allowed at a time in a lift. Having a building liability insurance they are required to clearly mark signs for exits and lifts for people to be notified of these things which wasn't on display. The staff were physical with the females pushing and shoving them whilst they were distraught of their family stuck in a lift. They then were harassing my family for hours on end, forcing them to take the step to leave the hotel at 3am in the morning to find alternative accommodation. Whilst I was in hospital none of my family were able to sit relax or eat as they were made to feel its was our fault and that they were made to feel belittle. None of the group was able to have anything to eat despite travelling over 10 hrs to get to the hotel. My mother ages 65 said all workers were rude towards all of our group after this incident except one single lady who was very helpful but the men were so aggressive and rude. I spent the rest of my holiday 11 days in a wheelchair. This was a holiday my family had taken after 10yrs and this hell of a hotel made it difficult for us to enjoy the rest holiday. As my kids were affected by this situation thinking they had lost their mum. They were so worried about going in lifts and how I am still unable to walk after this. We have been back in UK now few days and I'm still struggling to walk and do normal activities like walk going to toilet. Please do not book this hotel for your well being and safety. See image of sign they added after my accident

This hotel was really nice and clean staff was soo helpful and very kind room cleaning was really fast too. All staffs are so good for their job. Decoration of this hotel is luxury. Also; hotel is lucky because they work with so pretty girl who is guest relations manager. We will come again because of everything. Thank you seaphoria! ❤️🥰🥹

Failure. We arrived at the hotel at 6 p.m. and waited two hours for a room. The bartenders cheat with alcohol and do not serve normal alcohol, only fake Turkish vodka. Food 1/10 the same for 7 days. No animation for children, music until 11 p.m. and then they turn everything off. For 7 days the only attraction was foam in the pool, which was ok. Bartenders pour Turkish vodka into European vodka and cheat. There are no beach towels.

Ovarall it was very nice, apart from its a bit far from the citys, its a good hotel. Its very exspesive taxi. But the staff here is very nice and i like this hotel. The pool and spa is very nice turkish hamam is also good, for the ladies u can choose to have a woman preforme it for u.

Thank you very much to the Seaphoria family. We had a nice holiday. The staff is very hardworking, friendly and helpful. Mr. Ümit, the hotel manager, was very interested in us. A person who tries to take care of everyone. We will come again. We are very very happy……