Comfort Suites Fairgrounds West

Overnight stay in OKC for The woman who checked us in was pleasant and was very helpful. She was quick to provide us with extra bedding for the pull out sofa, let us know about breakfast, etc. Overall, this wasn’t the worst hotel we’ve stayed at. Saw lots of photos of what appeared to be updated rooms but that is not what we ended up in, which wasn’t a big deal overall. Some of the kids had to sleep on the pull out sofa which was very outdated and didn’t look like it had been wiped down in a very long time. I scrubbed it the best I could before they made the bed but then realized the mattress was practically flat and the bed would not stay down all the way like it should. The sink appeared to have some kind of questionable build up inside of it too. Mattresses on the queen beds weren’t the worst but definitely wouldn’t have been able to sleep on them multiple nights. Breakfast was decent, other than the person in charge of it rearranging pastry items (bagels, bread, etc) with her bare hands. Wish there was more than one waffle maker since it took so long for us to make them with the small kitchen area being full. Bright side: there was hot water, clean linens/towels, and the AC worked great. Again, not the worst experience but also not the greatest.

We specifically booked this hotel for the hot tub. Not sand in the hot tub. Had we known, we would have stayed elsewhere. We also had to maneuver around the cleaning staff, which was surprising.

Elevators were not working, but we stayed on first floor. Bed was not level and not very comfortable. Water pressure good in shower, which was best part of the stay.

We were pleased with the property and I appreciated that she was able to get us a door outside access so we could take the service dog out when needed.

Horrible experience This hotel is not very clean. The pool was dirty. The hot tub had rust grates and rust was at the bottom of it. The heater in our room didn’t work and when we woke up their were roaches rubbing on the walls. When I talked to the manager she didn’t even apologize for the bad experience. She just stated that that’s what happens when they spray, the roaches come out. Sure said she’d move us to another room if we wanted. That was unacceptable for us and she agreed to refund us for the remaining days that we had booked so that we could find something else. I wouldn’t recommend this place to anyone. There are a lot of other hotels in this area. We found something much better around the corner from there.

It was nice but the hot tub was broke due to the electricity from the winds that Friday