Comfort Suites Fairgrounds West

Prior to checking in I was called by hotel staff stating that my card needed to be charged in full for my stay , I responded that my reservation is not to be charged for my stay until I check in, the personnel than said if my card isn’t charged in full prior to check in than my room is in jeopardy of being taken , it was extremely odd , I’ve been to Grand 5 star hotels and I have never been approached with my reservation being charged in full PRIOR to checking in , could be something shady going on however I did not allow the personnel to charge my card prior to check in and she seemed a bit bothered about it , more so , the room was clean and roomy , old but you could tell it was recently updated , it was a odor in the hotel, but not too overwhelming, there was no lobby area to sit and hang out , the indoor pool was good, the hot tub was out of order, breakfast was very early 6:30AM to 9:30AM so I didn’t make it to breakfast however it was a small set up, the personnel was a bit unapproachable, the housekeeping literally walked into my room while checking out and told me “check out is at 11AM and I need to check out “ I was still getting dressed which was approx.11:15AM, extremely awkward, the location is great many bars and restaurants nearby plus access to i40 interstate, overall it was “ok” but a bit unwelcoming .

Rooms were clean & the staff was friendly. Really enjoyed the hot tub and pool.

The room was fairly clean, hotel was quiet, staff friendly, nice heated pool and hot tub. Nice breakfast. Only complaint would be the beds were uncomfortable.

It was n decent place but when we got to our room we had no soap, shampoo and only two towels & we had 4 people in the reservation.

The hotel itself was convenient and affordable and clean. The staff took over 20 minutes to show up at the front desk though and then said they were only gone 5 minutes.

Overall I really enjoyed the breakfast, gym and pool. Great room.

Nice and close the fairgrounds. Pool and hottub were ice cold. But otherwise it was good.

I was booked 5 rooms, when we arrived, there is one room not available for us, it rediculos. We have breakfast in the morning, the clerk tell us to leave.. Never come back again..

was clean, comfortable and nice. Pool and hot tub were good too.