Courtyard Oklahoma City Airport

****FRAUD ALERT AVOID****. BB ALERT*** Double charged us without them saying anything! Room was infested. Manger Demetri said no refund and hung up on us when asked for his supervisors name. I will never stay at a Marriott hotel hotel again.

I stayed here after a 508 mile drive from Albuquerque. Very clean room, very comfortable bed. However the couch uphwas torn. The food was good, but only 2 choices for dinner. The cook/Bae tender did our me a generous glass of wine. I felt safe at this property.

We were there for one night on Christmas Eve. The staff at desk were very accommodating. They went out of their way to ensure we were happy with our stay. The king suite was comfortable and clean. The place is near airport and car rental place. They have airport shuttle.

I was finishing up a long day of travel after driving over 11 hours, much of which was in pouring rain. That being said, I was glad to arriveat this Courtyard. When I entered the building, there was a warm fire glowing which was very inviting. The male front desk agent that checked me in was professional and engaged me in pleasant and interesting conversation, and informed me of all the necessary information to ensure I had an enjoyable stay. When I entered the room, I ensured it was clean, and then went downstairs to tend to some business and then get a bite to eat since their onsite eatery/bar, The Bistro, would be closing soon. I completed a task on the computer in their business area but realized I could not print the document because no printer was connected. I informed the front desk agent and she was very helpful, giving me her email address so I could email the document to her and she in turn printed it. Thankful that I was done taking care of business, I headed to The Bistro and was served by Kevin, who was professional, a great conversationalist, and helpful. I ordered some wings with garlic aioli, and also attempted to order a Whiskey Sour, but was informed that there was an issue with supply delivery and there was no bourbon. Once he determined that I liked wine, he recommended a nice Riesling, which I sipped on by the fire while waiting on the wings.  When he brought them over, I headed upstairs to eat and sip in the comfort of my room while watching Netflix. The wings were flavorful and the garlic aioli was a great accompaniment. After a comfortable night's sleep, I woke up early and attended to the business that brought me to the OKC area, returned to the hotel for about an hour, and then caught the hotel shuttle to the airport. I enjoyed my experience here from beginning to end. All of the staff members, including the shuttle driver, that I encountered were magnificent. I regret that my stay was so short and wouldn't hesitate to stay here in the future.

The property was a bit dated. There are signs of wear and tear all over the hotel - but nothing that would warrant a bad review. I think that this property is in transition with management. There were some staff that were fairly rude but not in a malicious way, it was more of a training issue. The room was okay. No real issues outside of the wear and tear of some decor and furniture. Check-in was quick. The food options in the area are not good, so I would suggest traveling downtown where there are better dining options. I didn't get an opportunity to eat at the bistro, but the offerings seemed decent. Some minor issues that I think the hotel can overcome with training.

Family of three booked 2 nights with breakfast. Unable to check in early due to availability of rooms; however, front desk advised us to return within two hours. Check in was easy, rooms seem a bit small but nice and clean. Beds were pretty soft and lumpy, in our opinion. Upon the next morning, went to the lobby where we found no breakfast and no coffee. Asked at the Bistro, had to pay for our own meal. Asked at the front desk, they advised nothing showing breakfast included. Called the customer service number, reviewed reservation, and submitted documentation. A week later, received a small credit from the hotel. Hotel staff was great, Good location, but will not be returning due to inconvenience. Perhaps we had high expectations.