Ogunquit Hotel and Suites

We asked for a room with a seperate bedroom and living area. We got in late and were checked in. The staff at that time were very pleasant and helpful. Once we got to the room we realized the bedding that was available for the pull out couch was used and dirty. It had been balled up and thrown into the closet next to the pillows. The next morning after waking we saw the shower didn’t look like it had been cleaned, the sponge was used and pretty disgusting and there was food all over the living area floor. I did share this with the staff on duty at that time. The last night we were there another patron burnt food pretty badly on the stove and it filled our room with the worst smell (burnt fish). It gave both my husband and I headache. Then we believe they left the exhaust fan on all night to help with the smell, which it didn’t help, but it did keep me and my kids up all night as it was very loud. I’ve stayed here many times, and have never had an issue. We were planning to come again this summer but after the condition of the room we do not plan on it. The staff was very nice!

Air conditioner has an extremely loud banging noise. The fireplace couldn’t be seen. The coffee in the lobby was horrible.

Visiting friends with family, for what we wanted it was fine. It was freezing out, and while the room was warm the heater was noisy. Otherwise it was good

Everything was quiet, especially because it’s the off-season, good rooms for the special moments between couples, and it was perfect for all my needs. The one thing that was off-putting was the bathroom. There was a stain in the tu. I didn’t want to touch, so I didn’t know if it could be cleaned or not. The other thing was that there was a little bit of mold on the wall between tiles. Besides this, it was the perfect stay!

The room said us is constantly shouting and slamming things. We’ve repeatedly phoned th front desk at before 1:00 a.m. and after and no response so we ar wide awake and no one to handle th situation.

Huge shout out to Dre! He was truly so friendly, caring and helpful. We will be returning in March. Great place to stay

Property manager/front desk proactively called me to discuss late check in procedure. Awesome.

Pets are more than welcome. Rooms are clean & nice. Staff is friendly & informative

It was beautiful room. Very clean. Great locations. Good facilities. Would definitely stay there again