Tài Khoản Khách
29 tháng chín, 2023
To call this hotel bad would be unfair, because at its basic level it is OK, but it certainly isn’t a good hotel and it is definitely not “4 Stars”. At the basic level, the rooms are clean and well maintained, but I can get that at a Travelodge and the room quality is similar. The food is tasty, well cooked and there’s plenty of variety, but I can get that at a motorway services. Finally, the bars and lounges reminded me of the departure lounge of a regional airport. The problem is that I don’t want to go on holiday to a Travelodge, eat in a motorway services and drink in an airport departure lounge. The facilities lack any sort of atmosphere. The two main lounges have such bad acoustics that it is impossible to hold a conversation at any level other than a shout because of the noise of the other guests, who are all doing the same. The décor is almost non-existent which is why it feels like an airport lounge. The same problem existed with the dining room. It was like eating in an aircraft hanger, which is something I have actually done so I know what I’m talking about. There were also signs of “penny-pinching” that don’t fit with a “4 star” experience. I’ll list the most obvious ones: • No metal dessert spoons – only tiny plastic ones. Everyone knows how easily plastic cutlery breaks, especially when used to try to cut a thick pastry crust. • Paper and plastic cups for coffee and drinks. I can understand that around the pool area, where safety is an issue, but not in the restaurant and bars of a “4 Star” hotel. • No coffee/tea served at lunch or dinner. You have to go to the bar and buy it (there is no bar in the restaurant). • Although the food is served buffet style, it is ladled out by staff who glare at you if you dare to ask for a bit more on your plate. I spent the week feeling like Oliver Twist. The two swimming pools were fine, but I could imagine it being crowded during the peak holiday periods. There is a €20 deposit if you want beach towels (obviously we are so desperate for towels we are going to steal them if they don't charge a deposit) and you have to pay €2 if you want to change them. Another example of penny-pinching. Evening entertainment was limited during our stay. It was the same singer/guitarist each night. He was OK, but I didn’t want to watch him EVERY night. This was preceded on several nights by almost an hour of children’s entertainment, which may have been fine for the parents, but was boring for everyone else. I can see the financial attraction of this for the hotel, encouraging parents into the bar, but it had us going back to our room before 10 pm. The TV in our room showed Italian TV stations, which is to be expected, but the couple of channels that carried English language news came up as “no signal”. I would recommend taking a laptop with HDMI cable so you can connect the TV into Netflix (there is wi-fi – the only thing that is “free”). For families there is a very enthusiastic children’s entertainme
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