Tài Khoản Khách
ngày 21 tháng 12 năm 2024
Attended a wedding on 6th December, food was ok, Top table were not given a drink for toast, candles & wedding favours went missing. Electricity and water went when the storm hit. No communication from staff, young staff quite rude, they needed leadership, and it was not there. Went to my room at 12, electricity came back, went back down to join wedding. Electricity went again , found my way to my room , using light on phone. Had a family room. No water or torch, My son was so distressed he was vomiting, could not flush toilet . Left at 7:30 am, sent 2 emails and no response. I felt so sorry for the Bride & Groom . I genuinely thought the hotel would have a back up generator, or at the very least for someone to explain what was happening
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