Tài Khoản Khách
ngày 1 tháng 8 năm 2024
We booked a family room with four beds for our family of four, expecting a comfortable stay at Posthotel Kassl. Upon check-in, however, we were informed that we had to pay an additional €85 per child, on top of the already hefty €400 per night. We were outraged by this hidden cost and the hotel's non-caring attitude was disgraceful. From what I have read in other reviews, this hotel has a real attitude problem. Our refusal to pay the extra charges was met with indifference, despite the hotel appearing very empty. They must be doing very well to treat potential guests so poorly. To make matters worse, the hotel seemed outdated and old. Although it was a hassle to rebook with two tired children in tow, we were ultimately happy to find a much better alternative in Sölden, where we could immediately visit the James Bond 007 Elements. Avoid Posthotel Kassl if you can.
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