Ramada by Wyndham Oceanside

I requested a refund to Trip.com. It has not solved yet. I booked the room last minutes at 10pm because that was the closest hotel from my friend’s house where I attended a birthday gathering. Instead of driving back home in Los Angeles, I decided to stay in a hotel which I told the front desk personnel when I checked in. I chose Ramada assuming that it would be a decent accommodation. I entered the room, A/C was on, and the room smelled bad. I tried to ignore since it was so late, yet I could not sleep and called to the front desk. The personnel stated that they just deep cleaned that room, the carpet might’ve been still wet, that's why it smelled. I asked him a refund. He told me that he would check the another available room and if the room did not smell (he said that room was also deep clearned as well), he would call me. He did not. It was already midnight and I had no choice but stayed. He said he would leave a note for the morning shift personnel. In the morning, the front desk personnel apologized me and told me that the owner would contact me on Mobday. I left a note to the owner and obtained a photo copy of it. As a Ramada group hotel, they should not sell any room with that condition to anyone.

性價比高，離中途島和瓦斯燈小意大利等景區都是不到十分鐘車程。華美達的汽車旅館，早餐不是自助，是點餐後堂食或打包，衞生倒是每天打掃，小強也沒看到，洗衣烘乾收費較貴，健身房設備基本都是壞的，熱水池可以泡熱水

The property is great. The room was great except the door tk the bathroom was hard to open and close. The pullout coach was old ripped and the mattress has stains on it. We had to ask for the linens

Staffs was really friendly. Room too old. Faucet falling apart. Noises from top until 1am. Room smells Bleach. Love the pet friendly.

Staffing was not welcoming. The gentlemen up front was very nice and patient but the ladies could care less and were not welcoming or polite. They should learn to be more welcoming so people want to come back.

They asked for a CASH security deposit!! Felt unsafe at all times!! Cut my stay short!! The property did NOT match the pictures on the website.