Westerly Motel

It is an older facility, but in fairly decent condition. The room is very small, especially the bathroom. I must commend Kira the onsite manager, she was very accommodating to remedy a couple of issues.

The managers are really friendly and helpful they like to make sure you’re enjoying your stay

The pictures and condition of this property are in no way indictive of the current condition. I imagine they were taken when the property was refurbished many years prior. It was in general disrepair, window screens broken or missing, doorknobs and locks that appeared to be cheap and unsecure and that was without access to see the condition of the actual rooms. It is operated by Days Inn down the street, that is where the amenities (pool, spa, continental breakfast) are located and there is no one on site to check in or provide assistance. We arrived pre-check-in to find some people drinking and smoking in close proximity to where our room would have been located. We traveled to Days Inn and asked to see a room and the reception desk told us there weren't any available to look at, that the cleaning crew was delay and that the room would not be available until after the posted time. After additional consideration, we decided to forego our stay. I attempted to receive a refund but was told to no refunds, no exceptions. This property is totally unacceptable base on the pictures represented and one would be wise to consider other options. It's a very poor business practice to refuse a refund based on the conditions being different than what is represented. It appears to be a quaint older motel, we found it to be anything but.

Do not stay at this Motel, fraudulent charges on your debit or credit card, overcharged by one and a half times of the quoted rate. No customer service by ALL staff including the manger. I have called for 4 weeks waiting for a credit to my card and they keep stalling. Zero customer service. They say there is an extra bed, a hid a bed, not really fit for a dog. I honestly hate to post negative reviews but this establishment deserves zero stars. There are so many better places to stay in ocean shores. So disappointed, the previous owner was cranky but she delivered.