Dara_buk
ngày 15 tháng 4 năm 2024
We usually stay in chain hotels but based on reviews decided to stay here for a change and felt it was a mistake. Stayed for two nights and had very inconsistent experience. The location is bit away from city and next to tea plantation. The last 150M road is in bad shape. The check-in was fine. We had booked room with double bed, but the one we got had extra bed and no space to move around. We asked them to remove and they said they will do it tomorrow, that tomorrow never came. The Balcony was facing roof of another house blocking the view. We asked if we can get something with better view, the answer was again "tomorrow", which never came. What we liked was taking walk in tree plantations in the evening as those were next door. The listing mentioned tea/coffee maker in the room and also Air conditioning which was missing. while we didn't require it, there was a heater. When we asked for tea/ coffee maker, first it was refused, but after pointing out that they have it in their listing, they served tea, Had to follow up even for Water Bottles which were supposed to be provided daily. The food was good. You need to pre-order and they make it, not everything is available every day so be ready to make adjustments there too. The shower is nightmare, pressure was inconsistent and water will suddenly get cold and suddenly too hot. Not sure if this was based on someone else using shower at the same time. Overall based on our habits of staying at Chain Hotels, we will prefer to not opt for such options in future.
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