Stayed night of 1st January. Arrived early so waited for check in at 3pm. Only upon check in were we advised that the both the bar and restaurant were closed due to a public holiday. But the sign at the restaurant entrance said closed due to staff sickness. Pinned to a board was a list of restaurants that would deliver food - or you could go to the airport. Airport was chosen. Only McDonalds! The rate was high and no reduction offered - just an upgrade to a superior room which included free Nespresso and mini bar. The mini bar was 1 beer, 1 small bottle of white wine, 1 water and 1 orange juice. The hotel advertises as 4 star. Really? A very bad experience and so sad that a chain I have used with pleasure previously has a property this poor and substandard.
Dịch