milena b
ngày 7 tháng 9 năm 2024
We came to Langley Castle Hotel for a special birthday night away. The hotel is beautifully restored in a beautiful country location, but unfortunately, it is exhausted. We arrived earlier than the stated check-in time, and luckily, the rooms were ready. The receptionist told us that our rooms were challenging to find because there were no visible signs, and no one bothered to come to show us. At the entrance to The Derwentwater room, the best room in the hotel, according to the reception staff, the first impression was that the light switch was broken. The bathroom was very shabby and not fit for a 4-star luxurious hotel. The De Lucy Room was dusty, and the bed mattress was uncomfortable. After checking in, we decided to drink in the drawing room. No one came to ask us what we wanted, so we had to go to the bar and ask for drinks and menus again and again.The feel was like the staff didn't care much Again, the service at dinner was very questionable and did not correspond to the prices of the "fine dining" experience. The food was tasty, but the portions were tiny, more like tasting menu portions. Regrettably, our stay at Langley Castle Hotel was a significant disappointment. Priced at £350 a night for bed and breakfast, we had expected a far more satisfying experience. Aww, and the bears, which are £25 each, I think they should be included in the price and given as a gift, especially if a child is staying.
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