Novotel Wollongong Northbeach

The view from the room/balcony was amazing. The service and facilities were fine too. However, I think the ventilation in the washroom wasn't working properly, and as a result, a very bad smell would sometimes come into the room.

Had a fantastic stay at Novotel Wollongong Northbeach. The hotel itself is in a good location with great amenities, very close to the beach. A special mention must go to April. Her exceptional service, warm hospitality and proactive approach made my visit truly memorable. Highly recommended!

Overall, the location was excellent. However, parking costs an extra.

The hotel was great—clean and beachfront. The room was spacious and well-maintained room number #534, with daily cleaning services. The pool was fine, but it was always freezing, regardless of the weather. Even on a 40-degree day, it felt like they filled it with ice overnight. As a result, the kids didn't enjoy it; it was difficult to get in the water and even harder to stay in. We booked a room that included breakfast. We only had to pay for the parents' breakfasts, while the two kids ate for free with paying parents. The buffet breakfast was not worth it if everyone had to pay, but since we only paid for one adult, it was acceptable. Otherwise, a breakfast at McDonald's would have been cheaper and more satisfying. The buffet options were the same every single day during our five-day stay, and they included poached eggs, scrambled eggs, sunny-side-up eggs, mushrooms, sausage, hash browns, grilled tomatoes, and three types of pastries, along with pancakes. For drinks, there were apple juice, orange juice, and tropical juice, but none were freshly squeezed—they tasted like boxed juice. The coffee machine used coffee pods, and there were tea stations available. That was all the food and drink offered at the buffet, and it was consistent every day for five days.

Easy to check in and the hotel was nice enough to offer a free upgrade. It is the nicest and most pleasant stay in wollongong!

We stayed there for 2 nights during Easter break and we loved it! The location was great , comfortable room & good customer service .