Premier Inn Newcastle (Holystone)

Nice clean hotel, staff were very friendly and helpful, room was well stocked and smelt very clean and fresh, whole place was very quiet despite there being a fast dual carriageway very near, parking was plentiful and easy to get to, highly recommended.

Staff are really friendly and helpful and went out of their way to help me. Room was clean, comfy and very spacious, and there is a plug socket near the bed which makes a very nice change! Probably the best chain hotel I've ever stayed in and I've stayed in quite a few over the years!

Very welcoming and caring staff - rooms clean and comfortable - most enjoyable stay - would definitely return.

The rooms are looking a little "tired" and could do with a sruce up, but there were no issues with the staff, location or onsite facilities

Heard chef bosting he was so hungover. Ordered anyway. Big mistake. Cheese congealed and stone cold. In the bin. Too late to order anything else. £12 wasted

Excellent hotel overall. Very clean, lovely staff, food very good. Convenient location. Nothing was too much trouble for any of the staff and they went over and above to do all they could to make sure our stay was perfect. Able to take food from the restaurant to the room which was more convenient for us. Carried luggage up stairs for us. They really could not have done anymore for us. Thank you.

We chose this Premier Inn because of its price and its proximity to both Alnwick Castle and Beamish. The family room we booked was as expected - ie very little storage space and too hot, very typical of most Premier Inns. We had noted comments about poor WIFI - these were not exaggerated, there is basically NO WIFI unless you were prepared to pay extra. Unfortunately what wasn’t noted is that there is hardly any mobile phone coverage either. Would not recommend this particular Premier Inn unless you are happy to pay for improved WIFI and you don’t need to make phone calls

My stays at Premier Inns are always comfortable and the staff are exceptionally friendly and nothing is too much trouble.

Excellent clean and tidy quiet place to stay, just what I wanted. Does what is says on the tin. Another great stay at a Premier Inn.