Premier Inn Newcastle (Holystone)

Had a relaxing, quiet stay and the staff were friendly and very helpful. The room was clean and the beds were very comfortable? It was a very hot day and the staff made sure we had plenty of cold water

Very friendly staff, good rooms which are very clean. Breakfast is cooked to order and table service which was very good. Only downside is lack of phone/WiFi in the area.

The staff were really friendly and helpful and the room was nice. The big let down for us was there being no air conditioning in the room, the temperature was so hot we had 2 fans on all the time we were in the room. As we were ground floor the window only opened slightly and didn't make any difference. During the day we kept the blackout curtains closed to keep out the sun and heat but again this made no difference. The corridors were nice and cool but when you walked into our room it was like stepping off a plane abroad, the heat hit you. The breakfast is great and really good value. I would strongly advise against the evening meal, the food is poor and very overpriced even when paying as a meal deal, definitely eat elsewhere.

An excellent Premier Inn, clean, comfortable rooms, good strong shower, clean and maintained public areas and helpful reception team. Special shout out to Tyler on reception for being extra helpful and friendly. Would recommend. Hopefully I will be back in the future.

The staff were fantastic! So helpful, friendly and fun. We happened to mention that we were visiting family as it was my husband and his twin Sister’s 70th birthday. When we got back to our room later that night there was a card and box of chocolates waiting for my husband! What a lovely, thoughtful thing to do! We had a lovely room that suited us nicely. The reception staff that we met were Pauline ( what a lovely lady) Elliot and an another young man whose name escapes me - sorry but they were all fantastic! Thank you so much!

Was a good all round experience and excellent pub next door,everyone knew there job and everything went smoothly,room was comfy and great value for money.