Teresa
ngày 13 tháng 10 năm 2023
When we arrived, our room had been given away by error. Staff were extremely apologetic and immediately set about making amends for their mistake. Including getting us other accommodation and comping meals, the room and spa treatments. This was much appreciated although the comp accommodation did not have the same ambience and view that our originally booking had, was not walkable to the main lodge and did not make up for the inconvenience.
Our second night we had our original.room. Everything else was excellent, the food, service and setting. This ai a place special and well worht the visit.
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