Nightcap at Ocean Beach Hotel

This was the 4 th time we’ve had an overnight stay to Ocean Beach Hotel. Almost every time has had a problem: the room’s hot water did not work, the power went out, and this time our room had an area of carpet that was saturated with water resulting in a strong musty smell in room. Each time the staff were apologetic and did try to rectify the situation. Certainly no fault of the staff on duty. This time we were offered a room change due to the smell, but by then it was late, we had unpacked and showered and were in our pj’s. so we declined the offer, thinking we’d get used to the musty smell. and I discovered the wet carpet afterwards. It’s a shame because the hotel is well located in town, has reasonable meals in the bistro downstairs, offers guests a free drink voucher, has off street parking, easy to get to… I understand that booking through booking platforms probably limits the options a manager has when things go wrong. It would go a long way, though, to be offered a discount on a future stay, for example. I suspect we have just had bad luck and it doesn’t mean we won’t stay again because we travel to Umina to visit family and the hotel is very convenient.

very easy access and clean room. the staff very friendly and location is perfect

挺不錯的，提供了洗髮水沐浴露潤膚乳，沒有牙刷，送了2杯啤酒！

位置優越。

位置特別好

Impossible to sleep due to noise. Hotel rooms face the area that is used by the hotel for live music and other loud events. Soundproofing is very poor and when there's live music it's loud that you can't even speak to each other in your own hotel room! When there's no live music there's still loud TV, so it's really impossible to sleep at least until midnight due to the noise. On sunrise I was woken up by the sun shining directly into the room through the holes on the sides of the window blinds. So in total I got 6 hours of sleep. Cigarette smoke comes through the ventilation system, even though the room is non smoking you will still get the smell. No car park. Hotel directs all guests to the car park of the bottleshop next door, though of course bears no responsibility for the safety there. On the brighter side, the room was recently renovated and looked pretty good for the price.

While I only had a short stay - the staff were very pleasant and the accommodation very clean and comfortable

We were only in there for two nights. We were out most of the time, so we cannot comment. The room was spacious tidy and neat. There was some noise from the lounge downstairs on the Saturday night, but it ceased to exist after 11.30pm which by that time we were asleep anyway. All in all, it was a wonderful experience for us.

Room was large, clean and renovated. We couldn’t hear any noise from the pub downstairs. Parking is in an open car park next to the pub. The bathroom door rollers need readjustment or replacement. All else was very good at a very reasonable price. I would happily stay there again.