Tài Khoản Khách
ngày 2 tháng 12 năm 2024
I booked the suite at this hotel for a 5-day honeymoon in Goa, and it turned out to be the worst hotel experience I've ever had. From the moment we checked in, it was clear that this place was falling apart. The suite had broken taps, non-functional lights, and the TV didn’t work. I couldn’t believe that a hotel of this supposed standard would allow such basic issues to persist. To make matters worse, the staff was completely untrained and unhelpful. It was impossible to get any assistance, and they seemed disinterested in addressing our concerns. The biggest issue, however, was the noise. The hotel has a nightclub attached to it, and it stays open until at least 3 AM. The pounding music and blinding lights were unbearable. There’s no chance of getting a good night’s sleep here—at least not until the club finally shuts down for the night. Parking was another nightmare. There’s clearly no parking at the hotel, so we had to scramble every time we needed to park. It felt like the hotel just didn’t care about the convenience of its guests. I would strongly recommend avoiding this place. There’s a Lemon Tree hotel just 200 meters away that seems like a far better option, and honestly, I wish we had booked there instead. To top it all off, the hotel leases its restaurant and spa to third-party vendors, so you’re not even getting the full service you’re paying for. For anyone considering this hotel, please save yourself the stress and book elsewhere. This place was a huge letdown, and I certainly won’t be returning.
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