North Devon resort

The most disgusting place I've ever stayed at! Photos are completely misleading! Our room stank, was dirty, mouldy, stains on bedding, walkways are rotting.. just an awful place. How its allowed to run in this state is beyond me!! Pool was scummy round the sides. We left after 1 night. Hotel aren't interested in any complaint! AVOID AVOID AVOID!!

Where do I begin! Upon arrival of the severely dilapidated apartment, I had to go around and get rid of at least 20 spiders that had set up home in the bedrooms due to lack of cleaning. Beds extremely uncomfortable and the pillows are that old there's nothing to lay on. There's no arcades or machines for the kids to play on. Only a soft play that's for very small children and a couple of pool tables that you have to leave your bank card behind the bar to be able to use. The staff in the restaurant are extremely rude to the point we didn't want to go back in the following day to eat. There's nothing to do for kids on the park, no outdoor play area etc only a pool. I wouldn't recommend this place to anyone. If you're considering coming here ... trust me DONT!!!

Not as bad as the other reviews make out! I had sleepless nights on the lead up to our stay from the reviews I’d read after I’d booked our break. We had a sea view apartment which was a prime position overlooking both sides of Ilfracombe, stunning views of the bay. The apartment was clean, had toilet roll (no soap or shower gel) but I always take my own. In the kitchen there was washing up liquid, sponge scourer, jey cloth and kitchen roll and a tea towel so everything you need. The apartment was clean, only fault was just a voile curtain on the door which was see through and let the light in at 6am. Also the wooden steps up to the room were rotten and moved when you walked on them. (Very scary) We ate at the Monkey Puzzle twice and had a T-Bone steak for £17.95 what an amazing price and it tasted good. The staff in reception were welcoming and the girls behind the bar were very attentive as well as the chef’s.

Booked an apartment here as wanted to visit the area, but needed to keep it affordable. I was nervous beforehand because of the reviews but (thankfully), we were pleasantly surprised and have just returned home from an enjoyable stay. Contrary to others experience, we found our apartment to be clean and pleasant. When we first arrived, the bathroom light wouldn't come on, but within 10 minutes of visiting reception, maintenance had sorted this. Although a couple of signs of wear in places, the apartment had everything we needed, some furniture looked new e.g. sofas and we were easily able to fit our travel cot in the twin room. Other reviews have referenced that individuals may be being housed here. We only encountered others on holiday and we were not kept awake by music or noise during our stay. The staff, in particular, were a highlight of the stay. Particular mention to the reception staff and those working in the Monkey Puzzle (we ate here both evenings, so that the little ones had access to the soft play and dance floor). My boys loved meeting the kids club mascots and all the staff at the MP were so lovely with them. We also used the swimming pool both days, which was clean and lifeguard staff friendly. Maybe it's the luck of the draw with this place, but I'm glad I took the chance and would consider returning!

Nice staff, very tired buildings. Need of maintenance.

It was a pleasant experience staying at this holiday park. Nice location, spacious and clean rooms. The swimming pool was fabulous.

We reported on our first day that we had no hot water, maintenance man arrived, looked, then left saying he would be back. Never came back! No hot water for the whole stay. Apartment was dirty and smelly, again we reported it on the first day, nothing! Extremely rundown accomodation at a high cost. IHP needs to step up and join the 21st century.

We stayed in the studio deluxe room which was very nice, although could do with a mirror in the living area. The bar and swimming area looked nice but as we stayed mid week late June there was no entertainment, which was a shame so we did not use this facility. The site was in desperate need of a complete makeover, very run down outside. It was a good place for a base to visit north Devon.

Comfortable apartments which seem to have been recently renovated. Clean, warm and well equipped. Bar and clubhouse available in addition to self catering.