Hôtel Mercure Granville le Grand Large

The room was clean and comfortable, but this hotel is not really suitable for elderly people. It is up a very steep hill, car park is a nightmare, but they did warn us! There is a lift to some 52 concrete spiral, unlit stairs to the promenade, otherwise it’s going up and down a seriously steep hill. Don’t use stairs at night unless you have a touch. The bathroom shower tray is also slippery when wet.

We usually stay in Ibis but for this trip we wanted an upgraded experience. A nice hotel, nice location, sea view, all rooms with balconies, all seemed very promising, planned to be one of the highlights of our Normandy trip. However. Booked on purpose a room with seaview (as opposed to city view), at a hefty surcharge. Upon arrival they gave us a room on ground floor (hotel is on a large hill). What a disappointment. The "seaview" of our room actually was terrace view (terrace of the hotel). Through chairs, people, and salty terrace windows one could see some glimpse of the sea. All higher floors have a perfect free and full view at the sea, the boulevard promenade, and the beach. Upon our inquiry, the reception person said he could not do anything for us (a long-standing Accor member) as the rooms on the higher floors were said to be reserved... Very strange, never heard of a hotel where rooms are specifically reserved by room number or by floor. A very big disappointment, not worth the money, and also very disappointed by the reluctance of the staff to find a decent resolution. Therefore, a strong recommendation when making "seaview" reservation at this hotel: do not accept groundfloor "seaview" rooms. And then I will not further complain about various doubtful stains in carpet, the room windows not cleaned from the salty water (a misty view), and the average breakfast (more Ibis level than Mercure level). I offered the hotel staff to respond to my complaint, but never received any reaction.

We very much enjoyed this hotel. The rooms were large, clean and well appointed. Bathrooms were also large and clean. Location offers a great view of the ocean and the beach. Within walking distance of nearby restaurants. Hotel has a nice bar with a view of the ocean. Breakfast was good. But, the best part of our stay was the excellent staff. They were extremely helpful and kind. It was a great stay and we would stay here again.

I can sum this up in 4 lines Positives Nice rooms with a good location. Negatives Poor parking facilities with lack of space, runs on a 1st come 1st served. Poor breakfast,hot food once its gone, it's gone,nothing topped up. No bottled water in the rooms.

Poor food - very little choice - parking extremley restricted spaces and access. We cancelled another visit for our return journey through Granville and went to another hotel. My wife and I are both near 80 years old and have a lot of experfinece of French hotels .

A lovely hotel, with tastefully appointed rooms with balcony and spacious bathrooms. There is secure underground car-parking which is a worthwhile extra at 11euro a night given the hotels location and lack of parking around it. There is alift with direct access to reception and the bedrooms. The lift also descends to beach level but terminates at about20 very steep steps, so if you have any mobility problems take the car ! The car park has a height restriction of 1.7 meters which was fine for my Sportage but wouldn't take some of the very tall SUV's. There is no restaurant in the hotel, but several superb eateries within 5 minutes drive. The hotel will book a table for you. Staff are helpful, polite and a tribute to themselves and their management. I would recommend this hotel without hesitation...