Norah Head Holiday Park

Very pleasant stay. The house we stayed was well equipped. We stayed at a colder time but surely the place would be super busy in the summer months. There are shops and attractions a short drive away. Our kids loved the stay.

Amazing

My wife and I have been on the road caravanning for over 10 years, and this would be the worst managed and poorly maintained park we’ve ever stayed in. We were evacuated from another caravan park due flooding. Rang and booked ahead staying for a week and asked to be close to the amenities, they placed us 400 meters away. Upon my complaint about the location, was advised by management to pick a site that’s suitable. However, after setting up at our chosen site I was informed that we can’t stay there for the week as it was booked for the weekend. We refused to move. (We were told by management to choose a site, so we did and we were comfortable). They relented and moved the double booking. When we wanted to extend our stay, we were then informed that the site was booked the following Friday and we were again asked to move (third time). So, we left. Despite that fact that the site directly behind was free it was insisted that we had to pull down our setup and move, these people were here for two days, and we had offered to stay for six weeks. Just about every park that we’ve been to if a site has been extended, and space wasn’t an issue future booking are moved to a site close by. Zero maintenance - the showers all had broken door locks as did the toilets and graffiti on the walls. Park was not well maintained, there were weeds that had reached maturity so had been there for quite a while. A lot of equipment was also “out of order”, like dryers and washing machines, their maintenance vehicle has only one working headlight. The Park advertised free WiFi, there was such thing as it did not extend beyond the near office surrounds. The management were extremely rude, condescending and espoused all their issues and as a customer I was not interested in their issues. All I wanted was some simple customer service that was absolutely non-existent. Common sense isn’t that common with these people. A very sad state. The council should be looking into this! We simply drove out the gate next morning.

Very large and very run down. Terrible amenities not regularly cleaned and too many "out of order" signs. The beaches are all a long walk and require climbing up and down. The pool is tiny and completely overrun with children.

Very friendly staff. In a great location. The cabin we stayed in was Jabiru 4 Sleeps 6 . This park is a great location to explore down to the entrance or up to Swansea, both a short distance away. It was a very clean cabin and we all especially loved the shower head. We arrived on a warm day and the staff had put the air on for our arrival . We loved watching the wild rabbits hop around the back of the cabin and see the bush turkeys scratch around. We were super impressed with how quiet the park was at night but it may of been because it was only the first few days of school holidays. We have older children (23 and 15) but would recommend for families with younger kids. The pool was great and lots of kids loved the karts you could hire and ride around. Maybe a five - ten minute walk to the beach and a short drive to the lighthouse. We definitely would stay again.

Pool area was good for the kids, the cabins need some tlc, paint and a good scrub. The quilt on the queen bed had white marks all over it which was gross and the bathroom was mouldy and grubby. Was ok for a quick over nighter but next time will try somewhere else