Casey Key Resort - Gulf Shores

We recently visited the resort and stayed on bungalow #16 (The boat house) and it was out of this world! The place was spotless and the accommodations were nicely appointed. Plenty of room and anything you need to use the kitchen. The staff was phenomenal including Cheryl the manager. Kudos from a fellow hospitality General Manager.

Nice quiet neighborhood with an amazing beach. The public beach is nearby yet not overly crowded. The sand was great and lots of small shark teeth were found every walk took on the beach. The bungalow was great altho the bathroom was small as was the coffee pot, the proximity to the beach was awesome. Very relaxing area.

Arrived to our first room, which was not an inlet view as promised. There were red and brown stains on the sheets and all over the disgusting mattress. There was also dirt in the sheets. There were water stains down the wall from the ac unit. The tile in the shower was not “marble” as described by owner, but instead, blue hexagon. The railing to the filet station was broken and unsafe. No water at the filet station or at the units to rinse off. Told the owner and sent pictures of the first unit. He offered us a second unit. Again, not inlet view. A side view of the other units. The curtain on the door had a huge stain as soon as you opened the door. The sheets were dirty again. Also- there are signs saying that they do not provide house keeping during covid, but feel free to change your own sheets. We sent a message to the owner with pictures to show him it wasn’t clean and he responded back by saying he could not accommodate us and to please leave. Leaving us stranded. I have posted pictures of the units and the screen shots of our texts on google maps.

I have stayed here several times both prior to Covid as well as in 2020. We have always found the "rooms" quaint and as advertised. In 2020 they were taking necessary "precautions" as directed by the CDC, etc.... Which resulted in "contactless check in/out", etc. This weekend we stayed in room 21 and were both impressed and disappointed at the same time. First, it is apparent the owners have spent time upgrading the premises and the room we stayed in. On the outside there are new pavers, lights paint, plants, etc. Everything on the grounds and inside the room was very clean. The room was much smaller than I expected however, I realize this is an "old Florida" mom & pop hotel. Things are a little different and you have to embrace it. The bathroom was remodeled and lovely. Hot water was consistent and there are no complaints. The king size bed was adequate mostly due to the wonderful pillows. There is not head board so the pillow fall between the bed and wall. Since there is no one on the premises, I did not call for extra pillows. The television is very large and at the foot of the bed which I really enjoyed. Now my complaints. I will start with my b/f is disabled from a stroke several years ago. We like this place because there are almost no stairs and in the past there were lounge chairs on the beach. This meant we could walk to the beach drag it to where we wanted to be and he could sit and relax. Now there are no lounge chairs which meant we had to go buy them and carry them down. This is a huge deal for him (us). They do have beach chairs for the guests but they are $15 a day and you have to drag them across the street and down the beach. (The chairs are wood and heavy) This was not conveyed to us prior to arriving. Next, my bf is 6'7" tall. Every other room we have had, had larger apartment style refrigerators in them. The fridge in this room was smaller and the door opened the opposite direction (see pictures) It was almost impossible for him to bend down and get things out of the fridge. Coupled with the freezer being too small to hold a bag of ice and no ice maker on site, it made it basically impossible to use the fridge. (You can see the top of the fridge is below the counter top.) We will have no problem staying here again, however we will choose a different room and confirm the in-room pictures actually match where we are staying.

We’ve stayed here at least four different times over as many years. The location is fabulous, close to restaurants and shopping, easy to get to Sarasota, Tamp and Venice. The grounds are nicely landscaped and attractive, with a high sea grape hedge to provide privacy. The tiki hut overlooking the ocean is fabulous - love to sit there overlooking the beach and the ocean for fabulous sunsets, stargazing and a relief from glaring sun. The cottages convey a fun funky old Florida vibe, many with pecky cypress ceilings and white stucco walls. They are roomy and have a variety of layouts and views. The bayside cottages look directly over the bay and have a nice screened in lanai. Even the studio behind the office is smartly laid out with a small kitchenette area. Unfortunately, maintenance and cleaning have slipped over the years. We stayed in a bayside unit with a great view, but the blinds were broken, stucco was peeling off in the bathroom, the coffee pot was put away dirty. The only place to store clothing, a small dresser in the bedroom was falling completely apart and was unusable. Everything just seemed worn. I love this place and plan to return. But I do hope that the owner will refresh the units and return them to the fun cottages they were shortly after he rehabbed the place.

This was our first time staying here, and it was delightful. Our Bayside One Bedroom unit was very clean and comfortable. We enjoyed sitting on the screened porch looking at the inlet, watching the boats go by. Steps away was the Gulf, with the great tiki hut sitting area on their property. The beach was wonderful to walk for miles, and enjoy the sunsets. We are not resort type people, there is some chipped paint and it is an older place. But the staff were friendly, accommodating, and our unit was clean. This place fit our style very well for exploring the beautiful Venice area.

Tiki bar has a happy hour but watch your bills because they don’t charge you the happy hour prices if you don’t check your bill. Also we all had cheeseburgers there an they were horrible, no taste at all! Won’t be going back there!

I am the author of the first review on the left ("Even if you don't know it you should avoid it"). I can confirm everything I wrote even now 2 month after the misadventure. I just want to emphasize the absolute lack of anybody one can deal with: just texting or e-mail to somedody who didn't have answers for anything. Nothing was even faintly like the pictures and the triumphalistic descriptions in the advertisements on the different sites: instead old decaying structures and things badly taken in care of and not even clean. We have just been cheated: if instead of tourists we were US Citizens we certaily would have applied to the appropriate departement in order to protect other unfortunate customers.

This place was discusting and use false advertisement of clean rooms to gain customers. The sheets weren't changed or clean. there was a dirty Aircon unit next to one of our pillows and a dirty vent next to the other.There was zero staff on site to help us and we tried calling and texting with no response. I have had nose and throat surgery and breathing difficulties so we just couldn't stay, for fear of my health. On top of this the cooker hob was broken, all furniture was old and chipped all ledges were dirty and the toilet would not flush. Absolutely disgusting. unfortunately Facebook won't allow me to add pictures but I will leave them on any review platform I can. needless to say the resort have refused us a refund. ended up paying $1900 for a new, clean, hotel. we enjoyed our Florida holiday but steer well clear of this discusting place!! Don't make the same mistake we did.