Tài Khoản Khách
ngày 12 tháng 6 năm 2024
I normally avoid negative comments, however my experience was not good, and I hope to help someone else avoid the same uncomfortable experience. On day 1 - I noticed there was no air conditioning, room was hot and uncomfortable. Front desk said maintenance was working to restore AC. Day 2 - told same thing but AC remained out. Day 3 - told AC was out only on 'some' floors, but they could not find an available room on another floor where the AC was working. In summary, I would not stay here in the future because I was not offered to be moved to another room with AC, not offered any refund for the discomfort. When the window was opened for some fresh air, mosquitoes, bugs entered the room. Thus, had to choose between being hot, or bitten by mosquitoes, bugs. No refund offered for the discomfort.
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