Tài Khoản Khách
ngày 22 tháng 12 năm 2024
The hotel is not bad, it just charges way, way, WAY too much for what it offers. You should expect the standards of a hostel that costs about a sixth of that. It's always a ‘yes, but’. Like, ‘Yes, the food is included - but the crockery and tea towels are dirty and for vegetarians it's mainly rice and beans.’ Or ‘Yes, there really is a lot of service staff, but they behave as if they are forced to be there, as if they hate the customers and as if they are absolutely not equipped for the job.’ Or ‘Yes, everything is undecorated, but not in good condition and very dirty.’ The lack of professionalism and competence on the part of the staff cost me a lot of time and money. For example, although I asked them, they didn't manage to ask if the flight was leaving at the scheduled time, so I sat in the heat and dirt for 5 hours. For example, 4 adult men failed to take a credit card payment for 1.5 hours (even though this is explicitly offered), which is why I spent my last morning waiting instead of being able to use the beach again. And things like this happened every day. It's a real shame - because the surroundings are beautiful (hence the second star).
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