Center Parcs les Trois Forêts

We have to stayed in many Center Parcs across Europe and I must say I was expecting more from Trois Forests. Positives - exclusive cottages were clean and spacious - staff at reception were nice Negatives - too many electric buggies that are being driving quickly and often with kids at the wheel. - Aqua Mundo was closed on our first day, no offer of compensation as of yet. - The rapids were closed and we were only offered 100 euros of vouchers and were told only a few months before. - Aqua Mundo was way too busy to be enjoyable- people should have to book a slot . - we booked the high ropes activity and the staff were completely unprofessional ( chatting and distracted whilst putting on the harnesses and one of them shouted at my child in an arrogant way- they were not monitoring the activity well at all) .

During a recent stay at Centre Parcs les trois forets, my friend was rushed to hospital for an emergency operation. She then had to stay in hospital for 2 further weeks leaving me and the 3 year old potentially homeless. I'm so happy to say that the team made it possible for us to extend our stay for the duration. They also gave us a generous discount and supported us so well during a very difficult time including liaising with a doctor on a Sunday without which we were later told she might have died as she only had hours to live. I want to thank in particular David Oliger who was just brilliant and saved the day. I also want to thank Tetyana at the Forest Lodge, and Sarah Schmidt at the main reception who were also so kind and both just so helpful. Happy to report she is now home and well and up and about and your efforts made a huge difference to our lives. Thank you team and thank you Centre Parcs! Adam

We loved this place. The natural environment is soothing while the heart of the premise is teeming with life. The staff are kind, they offer a wide range of activities ("accrobranche", zip line, canoeing, mini-golf, swimming pool, SPA with massages...). We enjoyed everything, but found that the VR experience was a bit expensive (€30 per person for 20 minutes. Disclaimer: we don't know the prices elsewhere.) Depending on your budget, you might want to prioritise free activities. The buffet was rich and varied (the food for children under four is free). The VIP cottage that we booked was really comfortable, including, among other things, a whirlpool bath and a sauna. Thank you for these wonderful holidays!

Les Trois Foretes is the best Center Parcs we have been to – we have been to Parcs in the UK and France. We stayed in a newly renovated comfort cottage and this was more than enough for us. It is quiet and our location was close to the animal farm and playground, and about a 10 minute walk from Aqua Mundo. It is a very large park so unless you are quite near the centre, you will need bikes or hire a golf buggy. There is a little train that goes around the centre forest (but times weren't obvious) as well as a shuttle bus (which ran every 20 minutes). Aqua Mundo is excellent and although we went during summer holidays, we didn’t queue longer than 10 minutes for flumes. There are 4 flumes - three use rings, one is a body slide. One of the tube slides is a water coaster and children need to be 120cm+ to ride this (this was the only thing they clamped down on). There are a couple of other body slides dotted around Aqua Mundo. The rapids were fantastic but constantly busy. There is a wave pool and an outdoor pool, as well as a climbing wall that drops into the pool. The kids splash zone was brilliant. Activities we did: high ropes, wannabe a farmer, wannabe a secret agent, pedalo, family spa, and bowling - we would recommend all of these, apart from the bowling which was quite generic. We would definitely return here.

I don't normally write reviews, but I feel compelled to share my experience at Les Trois Forêts. Having previously stayed at a Center Parcs in the UK and had an amazing time, we were excited to try a new location in France. Unfortunately, our experience was quite disappointing. Positives Lodges: The lodges were clean and of a nice size, which was appreciated. Negatives Expense: The prices were extremely high. For instance, over 5 euros for a Coke or Sprite is ridiculous. While we expected it to be pricey, having visited a Center Parcs in the UK, this made the UK prices seem reasonable in comparison. Rude Staff: The staff were consistently rude. For example, we waited over 30 minutes for drinks at a bar. When we politely asked about our order, the waitress snapped, "We are incredibly busy, it will be with you when it will be with you," even though it wasn’t busy. Expensive Arcades and Games: The arcades were also overpriced. The "credits" system hides the true cost. We calculated the pool table cost around £4 - £5 per game. The arcade closes at 7 pm, but the prize collection stops at 6:30 pm. We arrived at 6:45 pm on our last day, having saved arcade tickets all week, only to be turned away. The staff told us the card is valid for a year, which didn’t help our upset son at all. Limited Activities: After doing the pool, mini-golf, canoeing, and climbing, there wasn't much else. By the end of our week, we were definitely ready to leave. In comparison, the UK location offered far more activities. Lack of Amenities: There was no oven or air conditioning in our accommodation. The weather was hot during our visit, making it uncomfortable for the children. We had to use pots or a microwave for meals unless we wanted to spend a fortune on dining out. Poor Housekeeping: Our accommodation package included fresh sheet changes throughout the week, yet we had the same sheets all week. Limited Spa Access: We booked a spa session for 3:30 pm and arrived early to enjoy the pool, only to find it closed. The pool is only open from 3 pm to 5 pm and then 7 pm to 9 pm, so we missed out on additional spa time. These are just some of the negatives I can remember. Conclusion Overall, communication regarding opening times and event locations was poor. The staff were rude throughout our stay, and there were limited activities coupled with very high costs. I would recommend giving this place a miss!

The park was great . The pizza place was not great. I ordered the special pizza there advertise it on the table. Don't order it. The pizza is terrible