Tài Khoản Khách
ngày 19 tháng 10 năm 2024
This accommodation is not suitable for business trips due to a lack of respect for quiet hours. During my previous stay, I encountered significant disturbances caused by guests who checked in at 2 a.m. They made considerable noise while coming and going from their rooms and played music loudly. When I reported this to the reception, it took two hours for the staff to address the situation. Ultimately, the receptionist asked the guests to keep the noise down and informed them exactly which room made the complaint and this time they had an event that’s lasts until late at night and no one notified us even though they knew it was a business trip and guaranteed it would be a quiet two days for the hotel. Indicating a lack of professionalism and respect for guests.
Dịch