Bristol

It was the worst hotel experience, from the beginning to the end.. I paid cash when I checked in for 3 days ( my bad, firstly I should check the room!!) When I saw the room it was a big shock, everything old, phone and toilet flush broken, terrible smell in the room, flys everywhere, the bed duvets and pillow were like yellow because of not clean , disgusting!! It is impossible to sleep because of the noise coming outside which is main street goes to Casino so the noise did not stop till morning.. I went to reception to cancel my rest of stay next morning but they did not accept to pay me for the next days which I did not stay, the young lady who was mentioned owner of the hotel was very arrogant and spoiled. And clearly said they dont need to renovate the hotel because of the location they sell the rooms!!! Never ever go there !!!!!