Tài Khoản Khách
27 tháng hai, 2023
This has to be the most downtrodden hotel I have ever been to. I don't know if it was because I stayed during Tet, but to me this is no excuse. It's supposed to be a hotel. They seem to think it's ok to run a hotel with one person, and switch all the lights off. I only saw one other staff member apart from the reception and that was a cleaner. But when I arrived the entire carpet on my floor hadn't been hoovered in god knows how long. It was disgusting. I even dropped a staw as a hint that the carpet needed cleaning. 2 days later, 2 room cleans later, and my straw was still there. The cleaners still didn't clean the carpet or pick up the straw, they just walked over it. The bar was unstaffed and looked closed. The pool area, no staff. The gym, no staff. The beauty spa of course closed, no staff and looked like no one had been there since before covid. The mini bar only has water in it. Then they tried to scam me for laundry. I've never been to a hotel where you have to pay for laundry. Even 3 star hotels do free laundry. No way is this 4 stars. It's a ghost town of a place. In London they don't staff hotels with 1 person and switch all the lights off because it's christmas. Breakfast isn't included. It felt like something from The Shining. It's only good value if you want to feel like you're squatting. Stay away.
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