Tài Khoản Khách
ngày 27 tháng 4 năm 2025
To start with the positives, the staff were excellent, very kind, friendly. Nice big room for 4 of us staying overnight. Fridge and safe in room. Excellent. Super Gluten free options for breakfast. Evening Meal was delicious. Hot tub was great. Then on the other hand, 4 of us checked into room, 2 dressing gowns in room. Had to ring reception for more to be dropped off. Heat in room way too high. Couldn't regulate temperature. Window on 3rd floor didn't open much. Had to ring reception again for fan to be dropped in. Walk to leisure centre from our room was lengthy. Went to swimming pool, thought it was a bit small particularly when there's a lot of kids there. Steam room, sauna were tiny. When we got back to the room, realised the only large towels we had were from the swimming pool visit so used these for showering. Pillows were so uncomfortable. Was up during the night cause couldn't sleep with the heat and the uncomfortable pillows. Overall the potential for a great place but could be so much more if it was thought out a little better. We weren't asked when checking out if everything was ok, hence why I'm putting it all here.
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