Tài Khoản Khách
10 tháng tư, 2024
We had been to Killeavy twice for food, in the bar & restaurant which was lovely. So we chose to stay for 2 nights on our mini moon, the weekend after we got married. Not one single person made reference to this even though Katie had been informed at the time of booking. There wasn't as much as a card in the room to acknowledge the special occasion. There was a lack of warmth from the reception staff. Some other staff were very young & inexperienced, I understand we all have to learn but with the prices we paid, we expected better. Some bar staff did try their best & were friendly & helpful. The castle tour was very well carried out by a staff member too. The spa treatments were poor given the cost, being a therapist myself I know how treatments should be carried out. All in all it was disappointing considering the total cost. We would return for food but def not to stay.
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