Shilo Inn Suites Newport

Its a place to sleep, and the ocean view is nice. Room was kinda dirty. The lampshades had stains. No turndown service. Pool was closed. Dirty handprints on the wall. Pet fee of $25 a night is ridiculous in a hole in the wall spot like this. No fan in the room for some air movement. Front desk staff was great. Im guessing this one will be torn down and rebuilt before too long.

The room was not clean and we we're informed they don't have housekeeping on the weekends.from the looks of things I don't believe they ever have housekeeping staff .there was hair in the tub and the room smelled .we brought our own blankets luckily.the price was not much lower than the neighboring up scale hotels

When I was a kid the Shiloh Inns was the place to stay but after heading to this location its a wonder that it is still open during our stay I had only met two staff members which they were friendly and the room was mediocre. On our arrival the person who checked us in was very nice and straight forward but when we started down in the parking garage we noticed there was rust on the pipes everywhere. We entered into the elevator that was in terrible shape to the point that button console was almost coming off. We enter the main lobby and see water over the floor with a wet floor sign. The main pool was closed, restaurant closed, and not a soul in sight. It honestly felt as if we were urban exploring rather that staying in a "Resort". We get to our room and notice more of the hotel just seems to be in disarray. We place our things down and notice there was rust on the vents and air conditioner. The bathroom door didn't lock, air conditioner only functioned for a few mins, things were dirty and damaged throughout the room. During our stay we could easily hear people on both sides of us making it hard to sleep. On top of that our tub had a hard time draining its water. On our way out to the beach we noticed that the front door to hotel didn't even locked which gave access to anyone off the street access if they didn't have a key card, on our way down to the beach we took note that hand rail was rusted and about to fall off. Make sure to get a tetanus shot before booking.

Very poor facilities .. we were told (only after) our stay the property is up for auction. many items non functional, clogged drains. no refund

The pool is shut down because of a roof problem. Your web site said it has a pool and did NOT mention that it was shut down for repairs. One of the reasons we booked that hotel was for a pool. The rate charged for no pool and no restaurant is EXCESSIVE. We expressed our displeasure and they said they could not give us a refund because we booked thru *******. Poor representation on your web site!!!

This is a great property in terms of location, right on the ocean. The room was big and clean but a bit dated. On one morning, we ran out of hot water and one of us had to take a cold shower. Other than that, we enjoyed our stay.