Tài Khoản Khách
ngày 30 tháng 6 năm 2025
This Hampton is your average, standard, reliable outpost for comfortable and convenient rooms with free breakfast at affordable prices. Cleanliness and staff friendliness met expectations, but it’s a slightly older property. The breakfast could’ve been a bit better at this particular Hampton, but the breakfast attendant was very kind and helpful to me when I needed assistance grabbing items. The glaring downside to this hotel is the fact that there’s no shuttle that’s compliant with the Americans with Disabilities Act (ADA), which would mean it has a hydraulic lift or extendable ramp for wheelchair users to board the shuttle without exiting their wheelchairs. I am an electric chair user, and mine is 400 pounds—it’s no cake walk to lift it into the trunk of a van or shuttle by hand. And when you’re in the “desert” of no wheelchair-accessible taxis that is Newark Airport, it’s a nightmare trying to get to this hotel. Long story short, after waiting nearly two hours late in the evening after a long flight from Paris, the Port Authority literally had to give me a private ride in an accessible van that they have. Which they had no obligation to do; they were simply being incredibly kind New Yorkers. If I wasn’t as lucky, I don’t know how in the world I would’ve gotten to this Hampton. There’s a huge, fast-moving highway between the airport and the hotel, and while I do sometimes travel on streets, there’s no way in heck I would ever attempt to drive myself in my wheelchair on those scary interchange ramps with cars flying by at 60 miles per hour. Thankfully, though: after checkout, I explained all this to the hotel folks, and we managed to find the minimum number of people (four) to be able to indeed lift my chair into the back of the airport shuttle. They were great guys who helped me out; thanks so much to them! But that doesn’t excuse the fact that, technically, this hotel is breaking ADA law. There are more pressing life issues to prioritize right now than report and complain, but that just means I’ll have to pick another hotel near EWR if I ever transit through there again (which I likely will).
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