Four Points by Sheraton Manhattan SoHo Village

Check in and check out was easy and fast. The toilet bowl was choked, can't flush. I called the reception at 6am. He said he would send someone. A guy came and he passed me plunger. I asked if he can do it. He said not his responsibility. Before we went out for the day, I told the reception about the problem and wanted them to fix the problem before we come back. Came back to hotel after our activities about 5pm. Toilet bowl is fixed. Yay... But, our room wasn't make up. At 6pm plus, someone knock and ask if we need to clean our room. Well, usually hotels clean rooms in the afternoon and not evening. Of course we rejected the cleaning. Disappointing experience fm an international chain.

Great service staff, okay location but its really not such a great hotel. Will think twice before coming again.

位置優越地鐵站很近超市餐館都很近酒店服務好周到 衞生：好 環境：好 設施：好 服務：好