Duane Street Hotel Tribeca, Sonder

TL DR: only get this place if you only care about location, have reasonable independence, want privacy, and DO NOT NEED HOTEL AMENITIES. Full review: The main reason to book this hotel would be for its location. Its location in Tribeca is awesome. A number of destinations, particularly, wall street, the Brooklyn bridge, and the world trade center memorial, are walking distance. The rooms, however, are on the smaller end, and the hotel service is almost non existent. The facilities and amenities were acceptable. Do note that the front desk is only in available from 9am to 11pm so if you encounter issues outside those times, it will be problematic. For example, I was emailed the door key and room key a day prior to arriving. I printed the same in cause i had no internet service, as i was travelling from another country. I also emailed them through the email provided that we would be arriving at around 12 midnight. However, upon arriving at the hotel door, it would not work. I and my wife had to stay out, in the cold of new york city, with 5 luggages, for a good 30 minutes. We emailed them and used the online chat function, but both were useless. We sat down in a nearby dunkin donuts to figure stuff out. and without any held from sonder or marriot, we found out that there was a discrepancy with the codes emailed and the codes in the app. Fortunately, my wife as able to rummage through the discrepancy and was able to acquire the appropriate codes. And thus, we finally able to get into the hotel and into our room. Considering the price point of the rooms, aside from the location, this is not a good choice.

Noisy and questionable cleaning Excellent location and friendly staff but property does not live up to pictures at all. I stayed in room 206 right by the stairways which doors slam on a regular basis so earplugs were required to ensure a good nights sleep. Very noisy heating system also had to be turned off during the night. Note, I am not usually sensitive to sounds. Finally, on the second day I recognized something that looked like moldy substances sitting on the bedding and that only increased throughout the stay. Again, location is lovely and service super smooth so no critique on this part but I can attest this is not the cool hotel that the pictures try to depict as.

LOVE this place. The place itself is beautiful, quaint, and cozy. The staff are wonderful, friendly, and helpful. So happy. Highly recommend, and I’ll stay again!