Chambers Powered by Sonder

This isn’t a hotel. It’s a room rental w/ an app (requiring you to agree to marketing) to get a 7 digit code to access the bldg and room. At 1 am, the code didn’t work. I was on the street w/o my belongings. Pay attention, the only amenity is internet and 2 thin towels. Dimly lit hallways require getting on your knees with a flashlight to enter code. The 2nd morning, no hot water. No phone to the front desk. The London help desk was so sorry for our inconvenience. Housekeeping is $40 extra, so don’t stay for more than 1 night. Sonders has no concept of guest services or hospitality. There are better choices in nyc.

I had a wonderful experience! The room was beautiful, the gym had great equipment, and the location was perfect. There were restaurants and shops in every direction. If I had any questions, they were immediately addressed with the online customer service. I highly recommend this property!!

Fabulous communication. Friendly staff. Food at Felice wonderful! I will be back.

The Sonder hotel is great, no complaints at all. Yes the water pressure is great.

Easy to walk to shopping, restaurants, Central Park, Radio City and other Rockefeller Center. Love the front doors. Nice lobby and nice size room. Very clean and nice staff! Would highly recommend

Keith the manager was amazing. There was a mixup and he fixed it. Not his problem but his solution.

It is a neet old building in an old neiborhood For the price the room could use a lot of updating

a nice modern boutique hotel in a great location in mid town manhattan. love the big windows in every room and high quality mattresses.

Extremely quiet property, spacious bathroom, and room for an NYC hotel. Great ambience.