The Blakely by LuxUrban

The service was great. The location was ideal! Walking distance to Times Square, Central Park, Carnegie Hall ect

Roof top restaurant is closed since pandemic but advertised as open. Cleanliness is below expected and front desk stuff would not even call taxi for us while leaving. Super old amenities and entire furnishing. No hair dryer nor basic kitchen/ bathroom supplies.

This hotel is very old and has little to no amenities. No coffee, in the room, or lobby. No USB ports for phone chargers in the room. No food. I tried to switch from a King to 2 queen beds, which still showed available on the sight, and cheaper than the original price of my room. They wanted to charge me $150 to switch rooms.the windows are so thin that we could hear everything on the street. Very difficult to sleep. Won’t ever stay here again.

This hotel is a fantastic option if you have the right expectations. Pros: Fantastic location, huge rooms (for NYC), clean, no extra charge for 3 or 4th guest in 2-queen rooms, great price Cons: This seems like it was previously a 4 or 5 star hotel that hasn't had much maintenance in the last 30 years and is now a limited service hotel offering reasonable prices. It is clean but a little rough around the edges (could use some paint and wallpaper repairs, some stains in carpets, etc). Staff are very nice but sparse, so you may need to have a little patience at check-in, towel requests etc. Overall, I think it's a good value for money, especially if you're a family and don't want to pay for an extra room for the kids. The pictures are very accurate in terms of what the place will look like, though they don't show some of the slightly shabby aspects.

Very rude staff. No shampoo or conditioners given. They have no towels too. Extremely rude staff. They didn’t care at all.

I really enjoyed my stay, the bed was huge and comfortable and it had a bath which was a big plus. The wifi was good and the room was clean. Good friendly service, would stay here again :)

Well the staff was cooperative and service was good , we didn’t try the food though

It was amazing! Location is excellent!

I had a awesome day in the hotel. It was clean and friendly environment and employees were friendly.