Avid Hotel Brooklyn - Dyker Heights

This location was excellent for walking to see Christmas lights in Dyker Heights. The neighborhood felt safe and it was clean. The hotel looked new, and the room (although small) had everything we needed for a night. I would definitely stay at an Avid hotel in the future.

My mom had been coming to nyc for the first time and we stayed in avid for 21 nights. I had called 2 weeks earlier and asked the front desk if me and my sisters can check in early before my mom arrived at night (reservation was under her name ) , they said yes you just need to send us an email with your information, which I did. I called again to get the email, they said oh that’s not our policy you need to just come in but we need to charge her for one night. We agreed and instead of charging her for one night they attempted to take the full amount. I called to complain about that and they said oh we apologize our mistake and they took the right amount. When my sisters arrived at the hotel they took my sisters card and charged her the full amount even though I had again called beforehand to make sure if anyone will be charged and they said they would only charge my moms card once she arrived. When I called back and was by now super angry the lady kept pushing back and then she finally said okay we will refund your sister when mom arrives. And then after all that the hotel smelled really bad the rooms didn’t have any wardrobes or cupboards. Breakfast was really bad and the gym was too small. As well as we asked if we can screen cast anything, repeatedly the front desk said “sure we’ll get someone to come up and fix it” he never came and then when he finally came on our last 2 nights he said oh we can’t do screen casting because it doesn’t even work yet. I don’t know that I’ve ever stayed in a hotel with such incompetence and misinformation and mismanagement.

酒店除了位置比較偏，其他都是優點！當然啦800🔪四晚，也不對位置有什麼要求😁 1、酒店很新，環境乾淨，特別像國內的全季連鎖類酒店，裝修簡潔，每天有工作人員打掃。 2、有免費早餐！天吶‼️這麼便宜的價格還包括早餐，早餐也很好吃🥹選擇蠻豐富的！ 3、工作人員態度很好！剛來check in時還注意到前台有華人，很親切捏！

臨時1100人民幣左右訂的，反而是這次性價比最高酒店。很乾凈很新，房間也還算寬敞（比後面訂的holiday inn寬敞）。早餐不算很豐富但足夠，足夠吃飽。

酒店地理位置方便出入.前台服務人員態度好.酒店環境衛生不錯而且包含早餐. 一樓咖啡供應24小時.房間空間不大 隔音一般 半夜三更聽到水聲和走廊外面聲音.

應該是在紐約遇到的最好酒店員工了吧，經理是個華人女性，有禮貌有活力，幫助解決問題。一開始住在一個有噪音的房間，後來換了一個安靜的，但是late check out要嚴格收費，這點要注意。